UTILITY SENIOR SERVICES MANAGER (BILLING DIRECTOR) (CLASS CODE 3095)

Director Of Billing And Accounts Receivables

Professional, supervisory, administrative, and technical work directing all activities relating to the Billing and Accounts Receivables Department. The Director of Billing and Accounts Receivables is responsible for monitoring and managing all functional areas of the billing office, including, billing, reimbursement, accounts receivable, and related compliance and privacy requirements. The position is also responsible for the overall performance of SWBNO's billing hearing functions. Position will also function as the second in command to the Chief Customer Service Officer. Work includes planning, assigning and reviewing the work of mid and lower-level managers and providing leadership, personnel and technical guidance to staff.

Minimum Qualifications:

A Bachelor's Degree in Business Administration, Finance, Management, or related field from an accredited college or university. Six (6) years of professional, salaried, administrative experience in a similar role. At least two (2) years of this experience must have included supervising a professional staff engaged in Billing, Collections, Bankruptcy and/or Customer Service work, and monitoring and managing budgets.

Note: Prior to appointment, the hiring agency is required to verify education claimed by the applicant to qualify for this classification. If selected for hire, applicants must provide original documents of their qualifying credentials to the hiring agency prior to their start date in this job classification.

Kind of Examination:

A rating of training and experience, weighted 100%. All related previous experience will be considered for qualification purposes; however, credit on the rating of training and experience will only be given for experience gained within the last ten (10) years. This is an original entrance and promotional examination.