Veterinary Assistant

Veterinary Assistant / Client Service Representative

Location: 6303 Parkview Ave, Kalamazoo, MI 49009

VCA Oshtemo Animal Hospital is expanding our Patient Care Team and seeking a full-time Veterinary Assistant / Client Service Representative to join our team!

At VCA Oshtemo Animal Hospital, we help pets live long, healthy, and happy lives. We are a five-doctor small animal hospital offering preventive care, surgery, dentistry, diagnostics, and compassionate client education. We pride ourselves on creating a welcoming, supportive workplace where everyone can learn, grow, and succeed.

The Opportunity

This unique split-position is ideal for someone who enjoys both hands-on patient care and connecting with clients. You'll have the opportunity to support our medical team as a Veterinary Assistant while also helping create a positive experience for pets and their families as a Client Service Representative.

What You'll Do

• Safely handle and restrain pets for exams and treatments
• Prepare exam rooms and treatment areas
• Assist doctors and technicians with appointments and procedures
• Collect patient histories and assist with client communication
• Feed, walk, and monitor hospitalized patients
• Assist with laboratory samples, diagnostics, and surgical preparation
• Maintain cleanliness and organization throughout the hospital
• Provide compassionate care to patients throughout their visit
• Welcome clients and their pets with a warm, friendly approach
• Answer phones, schedule appointments, and assist with client questions
• Check clients in and out and process payments
• Maintain accurate client and patient information
• Communicate with clients regarding appointments, services, and follow-up care
• Help create a positive, welcoming experience for every client

Total Rewards

As a VCA Associate, eligible full-time employees receive a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid vacation and sick time
• Paid parental leave
• Mental wellness resources including Headspace and Lyra
• Continuing education and internal development programs

Compensation

$15.00 - 18.00/hour Pay range is negotiable based on experience, education, skills, and credentials.

Your Next Career Step Starts Here

Whether you're ready to grow your skills, advance your career, or join a hospital that values mentorship and teamwork, VCA Animal Hospitals is the place for you. We'd love to meet youapply today.