Vice President, Business Operations

Vice President, Business Operations

As a member of the Clear Channel Outdoor Business Operations team, the Vice President, Business Operations leads the development and execution of strategic and operational initiatives that improve how the company works and delivers results. The position partners with executives, functional leaders, support teams, and our 400+ member sales organization to translate business strategy into actionable solutions, establish the processes and capabilities necessary to execute them, and ensure successful implementation and adoption.

By providing senior leadership across business process, technology-enabled solutions, program execution, and organizational readiness, this position helps manage critical day-to-day Business Operations priorities while advancing major transformation efforts. The Vice President serves as an accountable execution leader for complex, cross-functional initiatives from initial strategy and solution development through implementation, measurement, and sustained operating performance.

Job Responsibilities

• Partner with senior leadership to translate company strategy into executable priorities
• Lead complex strategic and operational initiatives from development through execution
• Lead business process and solution development
• Drive organizational readiness, implementation, and sustained adoption
• Provide leadership across the Business Operations organization
• Establish visibility, accountability, and measurement of business outcomes

Job Qualifications

Education and Certifications

• Bachelor's degree required
• Master's degree in business, information systems, organizational development, education, or related field, or equivalent work experience preferred

Work Experience

• Minimum of 10 years of progressively responsible experience in business operations, transformation, program management, process improvement, technology-enabled business solutions, change management, or related disciplines
• Demonstrated experience leading complex, cross-functional initiatives from strategy and solution development through implementation and sustained execution
• Demonstrated experience partnering with senior executives and managing initiatives involving multiple functions, stakeholders, and competing priorities
• Experience leading teams directly and through matrixed organizational structures
• Experience in Media, advertising, sales operations, B2B sales environments, or similarly complex distributed organizations preferred

Skills

• Strategic perspective with demonstrated ability to translate broad business objectives into practical operating plans and executable solutions
• Advanced problem-solving ability, including defining ambiguous problems, identifying root causes, evaluating alternatives, and developing actionable recommendations
• Strong understanding of business process design, operating models, workflow improvement, and technology-enabled transformation
• Ability to work effectively with Technology teams to define business requirements, evaluate solutions, and guide implementation without requiring direct ownership of technical development
• Strong understanding of organizational change, implementation readiness, stakeholder engagement, communication, training, and adoption
• Demonstrated ability to lead multiple complex initiatives and teams simultaneously while maintaining focus on priorities and business outcomes
• Excellent executive presence and interpersonal skills, with demonstrated ability to influence, negotiate, build consensus, and constructively challenge stakeholders at all organizational levels
• Excellent written and verbal communication skills, including creation and presentation of executive-level recommendations, decision materials, implementation plans, and performance reporting
• Proven ability to formulate quantitative and qualitative analyses and make data-driven strategic and tactical decisions
• Ability to deliver under pressure and ambiguity, resolve conflict, make sound judgments, and overcome obstacles to progress
• Strong capability in Microsoft Outlook, Word, Excel, PowerPoint, and related business productivity and collaboration tools
• Experience with project/program management, process improvement, change management, or related methodologies preferred
• Ability and willingness to travel up to 25%

Competencies

• Thinking Strategically: Seeing and synthesizing different sides of an issue, examining the full range of options and outcomes, and building intellectual frameworks to guide analysis and action.
• Planning and Organizing: Reaching goals by making and following plans, setting and sticking to priorities and allocating resources effectively.
• Problem Solving: Identifies problems and the solutions to them.
• Achievement Orientation: Focusing efforts on meeting challenges and achieving high-quality results consistent with the organization's goals.
• Organizational Awareness: Understanding the workings, structure, culture, as well as the distribution of power within and beyond the organization; utilizing this understanding to solve problems and achieve desired outcomes.
• Impact and Influence: Influencing and gaining others' support.
• Resilience: Staying energized, productive and focused in the face of challenges, ambiguity, change or strenuous demands, creating a supportive environment that helps others become more resilient and productive.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
• Fostering Learning and Development: Supporting others to develop and learn, recognizing their achievements, and building an organizational culture where knowledge and growth are valued and rewarded.
• Agility: Thriving in volatile, uncertain, complex, and ambiguous environments by anticipating and responding to changes with swift, focused, and flexible actions.

Physical Demands

• Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands
• The employee must have the ability to lift and move items up to 20 pounds
• Employee must have the ability to see written documents, computer screens and to adjust focus
• This job is performed in a temperature-controlled office environment

Other Requirements

• Position is based at the Clear Channel Outdoor corporate office in New York, NY.
• Travel up to 25%.

The Targeted Compensation Range for this New York position is: Min: $179,000 Max: $259,000 Bonus eligible, subject to the terms and conditions of the applicable incentive plan. Comprehensive Benefits package offerings, which includes:

• Multiple Medical, Dental, and Vision Plans to choose from
• Health Care Spending Accounts (HSA and FSA Options)
• Medicare Assistance
• Dependent Care Flexible Spending Account
• Optional Short Term and Long Term Disability Plans
• Company Paid Employee Life and AD&D Insurance
• Supplemental Life and AD&D Insurance (Employee/Spouse/Child)
• Voluntary Benefits: Critical Illness, Accident, Identity Theft Protection, Legal Assistance, and Pet Insurance
• Pre-Tax Commuter Spending Account
• Employee Assistance Program (EAP)
• 401(k) Savings Plan with company match
• Paid Time Off (Accrued Vacation and Sick Plans)
• Free Digital Gym Membership and Discounted Memberships
• Professional Development Opportunities
• Employee Resource Groups

Location

New York, NY: 200 Park Avenue, Suite 701, 10166

Position Type

Regular

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

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