Warehouse Operations Supervisor

Warehouse Operations Supervisor

As the Warehouse Operations Supervisor, you will oversee the day-to-day operations of our warehouse and report to the Director of Warehouse Operations. Your primary role will be to ensure the efficient receipt, storage, and distribution of products while maintaining a high standard of accuracy and quality.

Responsibilities:

• Oversee the day-to-day operations of the warehouse, including receiving, processing, and distribution
• Provide clear guidance and foster teamwork and continuous improvement.
• Provide accurate and timely reporting
• Maintain accurate stock levels and conduct cycle count
• Maximize warehouse space to accommodate additional growth opportunities
• Implement quality control measures to ensure the accuracy and condition of all outgoing shipments.
• Address any issues promptly.
• Inspect, maintain, and organize the warehouse to ensure an efficient, clean, and safe working environment.
• Ability to develop and share best practices across the shifts and company.
• Monitor variable costs, maintaining high customer service and inventory accuracy levels.
• Provide creative solutions to various issues (i.e., employee relations, profitability, etc.)
• Identify and drive performance metrics
• Train/develop staff to standard processes and promote individual growth and development
• Migrate labor as needed to achieve productivity goals and complete daily orders
• Oversee the returns department and coordinate returns/store recalls in a timely manner
• Send requests for disposition to publishers for titles that have been recalled at the store level
• Coordinate outbound returns transportation to vendors and publishers
• Operate and maintain a safe work environment
• Responsible for accurate and timely reporting
• Ensure quality inspections are performed weekly
• Identify performance concerns and recommend appropriate courses of action
• Perform all other duties and responsibilities assigned by the Director of Warehousing

Ability To:

• Motivate and lead with emotional intelligence
• Demonstrated ability to manage projects and solve problems using data analysis.
• Prioritize important tasks and projects to help increase overall productivity
• Excellent communicator both orally and in writing
• Analyze situations accurately and effectively

Education/Experience:

• Bachelor's degree (BA, BS) or equivalent years of experience will also be applied.
• Three to five years of management experience, preferably in a warehouse environment.
• Experience with performance metrics, process improvement, and Lean techniques.
• Must have a working knowledge of various computer software applications, including ERP systems and Microsoft Office Suite (Excel, Word, PowerPoint).

Benefits:

• 401(k)
• Dental Insurance
• Health insurance
• Paid time off
• Vision insurance

Note: Applicants must have the flexibility to support evening shifts and scheduled weekend work for this growing organization.