Zone Team Leader

Zone Team Leader

Join our team and live the Ollie-tude! Ollie's Core Values include being a team player, caring, value obsessed, committed, growing, and real. Ollie's Associate Benefits include medical, dental, vision, and RX coverage after 90 days of employment, 401K with a generous company match, career growth, a 20% discount on all Ollie's purchases, and a vast array of voluntary benefits.

The Zone Team Leader (ZTL) provides guidance and direction for the successful operation of a particular zone of the retail sales floor. The ZTL oversees merchandising and customer service, ensuring exceptional associate and customer experiences. Responsibilities include merchandising, customer service oversight, and supervisory duties.

Primary responsibilities include executing established procedures, ensuring store standards and compliance, overseeing the door to floor process, managing associates, ensuring customer service standards, scheduling and staffing, communicating company directives, and performing store opening and closing functions.

Qualifications include a high school diploma or equivalent, minimum two years of retail supervisory experience, ability to work evenings, weekends, and holidays, proficiency in English, sound judgment, confidentiality, attention to detail, organizational skills, knowledge of industry terms, effective communication, and outstanding interpersonal and listening skills.

Physical requirements include lifting up to 50 pounds, pushing and pulling up to 35 pounds, standing for extended periods, bending and twisting frequently, gripping, reaching, and pinching with arms and hands frequently, squatting, kneeling, balancing, and climbing occasionally, and operating a motor vehicle with a valid state-issued license.

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.