Client Client Senior Project Manager

PMO Lead

Client is looking for a PMO Lead to drive and manage from a senior leadership perspective the Client PMO. This position is ON SITE 3 DAYS A WEEK.

This position is housed under the Department of Health Care Finance in direct support of the DC Access System (Client). The PMO Lead will serve as a senior member of the Client Program Management Office and is responsible for driving consistency, discipline, and excellence across the full Software Development Life Cycle (SDLC). This role requires a highly organized, process-driven, proactive leader with deep expertise in SDLC practices, project governance, vendor management, and cross-agency collaboration.

The PMO Lead will provide senior-level project management oversight and ensure consistent execution of the Client Software Development Life Cycle (SDLC). This position serves as the lead for PMO structure, process adherence, cross-agency coordination, and project governance. The PMO Lead must be highly organized, proactive, and capable of enforcing standards across a portfolio of technical projects.

Key Responsibilities:

• Ensure full SDLC compliance for all Client projects (JAR, design, QA, UAT, OCM, readiness).
• Establish, maintain, and enforce PMO processes, procedures, templates, and governance structures.
• Oversee the Client project portfolio, ensuring timelines, risks, dependencies, and resources are proactively managed.
• Provide direction, coaching, and quality review of project managers' deliverables and documentation.
• Serve as primary escalation point for project risks, issues, and stakeholder concerns.
• Lead project intake, prioritization, and reporting cadence, including portfolio dashboards and leadership updates.
• Drive consistent communication across vendors, partner agencies, and internal teams.
• Monitor compliance with federal, local, and agency policies.
• Ensure vendors are meeting deliverables, timelines, and quality expectations.
• Support change management and continuous improvement initiatives across the PMO.

Elaborated Description:

This position is housed under the Department of Health Care Finance in direct support of the DC Access System (Client). The PMO Lead will serve as a senior member of the Client Program Management Office and is responsible for driving consistency, discipline, and excellence across the full Software Development Life Cycle (SDLC). This role requires a highly organized, process-driven, proactive leader with deep expertise in SDLC practices, project governance, vendor management, and cross-agency collaboration. This position will directly support the Client PMO Program Manager and will ensure that projects move through each phase of the SDLC with complete documentation, stakeholder alignment, and adherence to established processes and procedures. The ideal candidate is a self-starter, takes initiative without waiting for direction, and anticipates risks and issues before they escalate.

Core Responsibilities:

• SDLC Leadership & Compliance
• PMO Operations & Structure
• Project Portfolio Oversight
• Vendor & Stakeholder Management
• Communication & Reporting
• Governance, Quality Control & Accountability
• Change Management & Continuous Improvement

Required Skills & Qualifications Technical & Process Expertise:

Leadership & Management:

Professional Competencies:

• Extremely organized, detail-oriented, and structured.
• Proactive and anticipatoryable to identify needs, risks, or gaps before they become issues.

Required/Desired Skills:

• 16+ yrs. MS Office/PowerPoint experience - Required - 16 Years
• Bachelor's degree in IT or related field or equivalent experience - Required - 0
• Progressive experience in project and program management - Required - 15 Years
• Experience managing people, performance, developing processes and change management practices for medium to large teams - Required - 15 Years
• Strong experience and verifiable success in delivering high-value client-facing software projects that span multiple teams and customers - Required - 10 Years
• Track record of developing and improving consistent and repeatable outcomes across a Project Management Office - Required - 10 Years
• Progressive Operational Leadership or Consultative experience in either a hospital or Health System setting - Required - 7 Years
• Exp with program dev that relies on thorough synthesis & understanding of clinical evidence/outcomes, process flow analysis, end-user realtions etc. - Required - 10 Years
• Strong analytical, quantitative and problem-solving experience - Required - 15 Years
• Thorough understanding of core business processes within healthcare organizations required. - Required - 7 Years
• Management experience of individual contributors and/or supervisors preferred - Required - 15 Years
• PMP Certification - Required - 0