Client Solutions Manager - Tech, Apps & Gaming - Global Business Solutions - San Francisco

Client Solutions Manager - Tech, Apps & Gaming - Global Business Solutions - San Francisco

Responsibilities

TikTok's Global Business Solutions (GBS) team is at the forefront of driving advertising innovation, offering scalable solutions for brands to connect with audiences in meaningful ways. The Client Solutions Manager (CSM) will work closely with the sales team as a revenue-focused partner, bringing consultative expertise and a growth mindset to every client engagement. The CSM will be responsible for negotiating and optimizing complex opportunities, using data and analytics to build consultative solutions, and delivering those solutions through compelling, insight-driven client conversations. Success in this position requires a proactive sales mindset, the ability to influence both clients and internal stakeholders, and a talent for translating complex data into clear recommendations that move businesses forward.

Qualifications

Minimum Qualifications - 2+ years of experience in campaign management, with a strong emphasis on mobile app performance advertising - Hands-on experience with app campaign strategies, including Mobile App Install (MAI), App Event Optimization (AEO), and Value Optimization (VO) - Hands-on experience with mobile measurement platforms (MMPs) such as AppsFlyer or Adjust and a working knowledge of the iOS ecosystem and SKAdNetwork (SKAN) - Experience in client-facing roles within digital marketing or ad tech, with hands-on exposure to auction-based ad networks and performance advertising - Strong analytical skills with the ability to translate data into client-facing insights and actionable next steps - Experience diagnosing and solving technical measurement or attribution problems in collaboration with product and engineering teams Preferred Qualifications - Deep familiarity with the apps industry - experience working directly at or with apps companies (gaming, fintech, marketplace, on-demand) is a strong plus - Demonstrated ability to grow account revenue through proactive pitching, upselling, and strategic recommendations - Experience working with downstream performance KPIs such as first-time depositors (FTD), subscriptions, and ROAS/LTV - Proven track record of building and delivering pitches that influence both client stakeholders and internal partners to drive incremental investment and prioritization - Strong communication skills with the ability to simplify complex measurement concepts (SKAN, MMP configuration, incrementality) for non-technical audiences - Experience managing product testing roadmaps and coordinating measurement experiments with clients