Director of Risk Management , Atlanta, GA Perm Role

Job Requirement

Qualifications:

• Bachelor's degree in Risk Management, Business Administration, or a related field.
• Minimum of 5 years of experience in risk management, preferably within the retail or convenience store industry.
• Strong knowledge of insurance programs, claims management, and risk mitigation strategies.
• Proven experience handling workers' compensation and general liability claims.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work effectively with cross-functional teams and external partners.
• Professional certifications in risk management (e.g., CRM, ARM, CPCU) are a plus.
• Proficiency in Microsoft Office Suite.
• Strong written and verbal communication skills.

Responsibilities:

• Claims Management:
• Oversee and manage all workers' compensation claims, ensuring timely and appropriate handling.
• Direct the management of general and automobile liability claims across all stores, ensuring proper investigation, documentation, and resolution.
• Coordinate with leadership and third-party administrators to mitigate risk and reduce claims costs.
• Insurance Procurement:
• Collaborate with EDRM and brokers to secure cost-effective insurance coverage (general liability, workers' compensation, etc.).
• Conduct periodic reviews of insurance policies to ensure adequate coverage and assist with negotiating renewals.
• Provide strategic insights into market trends to enhance the company's risk financing strategies.
• Risk Assessment and Mitigation:
• Identify potential risks in company operations (safety hazards, compliance gaps, emerging risks).
• Develop and implement risk mitigation strategies, policies, and procedures to minimize exposure.
• Conduct regular risk assessments and audits to ensure compliance with company policies and regulatory requirements.
• Compliance and Reporting:
• Ensure all risk management activities comply with local, state, and federal laws, as well as industry standards.
• Implement and monitor policies to manage risk and ensure safety across all locations.
• Prepare and submit reports on risk exposures, claims status, and recommendations for improvement to the Executive Director of Risk Management and Associate General Counsel.
• Team Leadership and Development:
• Lead and mentor a team of risk management professionals.
• Foster a culture of continuous improvement, accountability, and safety throughout the organization.
• Provide training and development opportunities to enhance team performance.
• Collaboration and Communication:
• Act as the liaison between the company and external partners, including the Third Party Administrator, insurance brokers, adjusters, and legal counsel.
• Oversee and manage the relationship with the Third Party Administrator.
• Collaborate with store managers and operational teams to ensure consistent implementation of risk management policies.
• Communicate risk management initiatives and updates throughout the organization.