Patient Transport Supervisor

Patient Transport Supervisor

Under the direction of the Manager, responsible for supervising the Patient Transport Department. Manages the courtesy coach program.

Compensation Pay Range: $42,500.00 - $59,500.00

Essential Functions:

1. Manages and is responsible for the Patient Transport and Courtesy Coach Program.

2. Selects, orients/trains, schedule and assigns staff. Monitors and supervises staff. Manages human resources to assure quality services and to promote positive employee relations.

3. Inspects and maintains equipment for safety in compliance with established standards and guidelines.

4. Is responsible for department's operational excellence; assures department delivers quality services in accordance with applicable policies, procedures and professional standards.

5. Is responsible for the fiscal management of department; assures proper utilization of organization's financial resources.

6. Effectively communicates departmental, organization and industry information to staff.

7. Utilizes Press Ganey information as a method to enhance patient satisfaction, improve service standards and as a training tool.

8. Safety Awareness Fosters a "Culture of Safety" through personal ownership and commitment to a safe environment.

9. Attains all agreed to goals and objectives within specified time frames, as part of the organization's overall mission.

Non-Essential Functions:

1. Other duties as required.

2. Responsible for ensuring Hospital and interdepartmental policy compliance.

3. Performs work of equal skill and responsibility as directed. May also perform work of a higher level in preparation for increased responsibility and may be requested to do work of a lesser responsibility when the work load so requires.

4. Completes all assignments within the designated time frames as requested by Manager.

Job Requirements:

Minimum Education - Preferred: High school graduate preferred.

Minimum Work Experience: Minimum five (5) years' supervisory experience in support services operations required.

Required Licenses / Registrations: MA DRIVERS - Massachusetts Drivers License.

Required additional Knowledge and Abilities: Excellent interpersonal skills and have basic computer knowledge is highly desired.