Product Manager

Product Manager

Location: Charlotte, NC 28262 / 100% Remote Duration: 6 to 12 Months

The Product Manager role is responsible for understanding the business requirements for the R program and developing appropriate test plans to ensure the successful delivery for Onboarding Automation.

Key Responsibilities and Duties

• Develop and support planning, design, and execution of test plans, test scripts, and provide walkthrough to business partners for R onboarding and changes for all model types, representing all user profiles.
• Work closely with various partners to perform and validate test cases based on quality requirements
• Ensure the delivered product meets the minimum quality standards, is fully functional and user-friendly.
• Execute test plans end-to-end to verify user experience, integration with all business processes, demonstrate successful configuration of downstream systems, execution of participant transactions, delivery of related collateral, etc. and all requirements are met.
• Coordinate with R and RKT partners to ensure appropriate representation in test plan creation documenting requirements and clarify queries.
• Create systems to track testing progress, issues, ensure resolution, and report to management on progress.
• Acts as R subject matter expert on features and services required for delivery to end users.
• Develop and execute test plans to ensure that all requirements are met
• Clearly document and defects and provide initial prioritization with input from business partners
• Ensure business expectations are met during the testing process
• Ensure ongoing compliance with quality and industry regulatory requirements
• Develop readiness plans and applicable readiness documentation, including process maps, job aids and SOP's

Educational Requirements

University (Degree) Preferred

Work Experience

• 3 years' QA experience, auditing & testing
• Institutional/Corporate Retirement Services experience especially in B2B required.
• Scaled Agile preferred; Agile experience required
• JIRA and Confluence experience required

Other Skills and Experience

• Strong technical, analytical, and business skills
• Ability to communicate succinctly verbally and in writing
• Use of AI recommended
• Proven ability to deliver results in a growing and changing environment
• Proficient in Microsoft Products MS Excel, MS VISIO, MS Power Point, MS Word
• Strong analytical and problem-solving skills
• Meticulous attention to detail
• Strong attention to detail, analytical skills and problem-solving abilities with demonstrated strong initiative