Senior Sales Delivery Lead

Senior Sales Delivery Lead

Location: Atlanta, GA (Hybrid)

The Senior Sales Delivery Lead is accountable for end-to-end delivery, growth enablement, and value realization across complex Digital Inside Sales (DIS) and AI-enabled sales transformation programs. In addition to owning operational excellence, the Senior Service Delivery Lead serves as a growth agent for clients and a steward and ambassador for Accenture, shaping long-term partnerships, identifying expansion opportunities, and representing Accentures values, capabilities, and innovation agenda.

This role blends strategic leadership, commercial acumen, and hands-on execution, translating vision into scalable operating models across people, process, technology, and Agentic AIoften spanning onshore, nearshore, and offshore delivery.

Key Responsibilities

• Client Leadership & Stakeholder Management
• Serve as the primary delivery owner and trusted advisor to client sales and operations leaders (VP/SVP/C ? Suite).
• Translate client strategy into executable delivery roadmaps with clear milestones, risks, and value outcomes.
• Lead executive readouts (WBRs/QBRs), articulating progress, ROI, risks, and recommendations.

• Delivery & Operations Excellence
• Own day ? to ? day delivery across multiple sales motions (e.g., lead generation, qualification, customer onboarding, full ? cycle sales, customer success, partner management).
• Establish and run delivery governance: cadence, KPIs, SLAs, RAID, capacity models, and financial tracking.
• Drive operational rigor across hiring, onboarding, training, ramp, performance management, and attrition mitigation.

• Sales Transformation & Agentic Enablement
• Design and operationalize future ? state seller workflows, including day ? in ? the ? life transformations.
• Lead deployment and adoption of Agentic AI solutions (e.g., lead management, insights, content creation, customer success, manager agents).
• Partner with technology, and data teams to run POCs, pilots, and scaled rollouts.

• Financial & Commercial Accountability
• Own delivery economics including cost ? to ? serve, margin targets, productivity assumptions, and value ? based constructs.
• Build and maintain business cases, capacity models, and scenario planning (conservative vs. aggressive).
• Identify levers to improve CCI, seller productivity, and revenue impact.

• Talent & Global Delivery Leadership
• Lead multi ? geography teams (US, Costa Rica, India, etc.) across sellers, managers, enablement, and support roles.
• Define role profiles, hiring strategies, and skill requirements aligned to client needs and motion complexity.
• Foster a high ? performance, inclusive culture grounded in coaching, accountability, and continuous learning.

• Enablement, Change & Adoption
• Partner with L&D to design and execute training curricula (sales methodology, product, tools, AI enablement).
• Drive change management, ensuring sellers and managers adopt new tools, processes, and behaviors.
• Continuously capture insights and iterate the operating model based on performance data and field feedback.

Basic Qualifications

• experience in sales operations, service delivery, sales transformation, or consulting.
• experience managing a sales team.

Preferred Qualifications

• Proven experience leading complex, multi ? location delivery teams at scale.
• Strong understanding of inside sales motions, sales methodologies, and CRM ecosystems.
• Demonstrated ability to design and operationalize new operating models.
• Financial acumen with experience owning delivery economics and business cases.
• Executive presence with the ability to influence senior client stakeholders.
• Experience with AI ? enabled sales tools, Agentic workflows, or digital productivity platforms.
• Background in technology, B2B sales, or large enterprise sales organizations.
• Experience supporting pilots, POCs, and scaled transformations.
• Familiarity with sales, data, or AI ecosystems.