Urgent Care Clinic Manager

Urgent Care Clinic Manager

Join our team as an Urgent Care Clinic Manager in Albuquerque, NM.

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Lovelace Medical Group is a multispecialty provider group of over 300 providers, including physicians and advanced practice providers serving a broad range of specialties and primary care.

Responsibilities

• Provide operational leadership and oversight for three urgent care locations, ensuring consistent workflows, service standards, and efficient daily operations.
• Lead, coach, and develop clinic staff while managing performance, staffing, employee relations, scheduling, and team effectiveness.
• Partner with providers and clinical teams to support patient flow, access, scheduling, and overall clinic performance.
• Monitor key operational and financial metrics, including patient volumes, wait times, staffing, front-end collections, billing processes, reimbursement, and productivity.
• Manage staffing and resources across multiple locations to maintain appropriate coverage and respond to changing patient volumes and operational needs.
• Ensure compliance with regulatory, quality, safety, and clinical operational standards.
• Identify and implement process improvements that enhance efficiency, patient experience, access, and overall clinic performance.
• Manage operating and capital budgets while supporting the continued growth and performance of all three urgent care locations.

Qualifications

• Job Requirements:
• Bachelor's Degree in a related field of study
• Eight (8) or more years of experience may be substituted in lieu of degree
• Three (3) years of experience in the healthcare environment
• Two (2) years of leadership experience
• Preferred Job Requirements:
• Master's Degree