Veterinary Receptionist- Sanford, NC

Veterinary Receptionist Position at Sanford Animal Hospital

Sanford Animal Hospital is Hiring a Veterinary Receptionist!

Role: Veterinary Receptionist Status: Full-time Salary: Competitive and based on experience Schedule: MondayFriday, 7:30 AM6:00 PM; closed weekends with a consistent weekday off

Sanford Animal Hospital is looking for a friendly, organized, and reliable Veterinary Receptionist to join our front desk team. We're a busy, team-focused small animal practice dedicated to providing compassionate care to our patients and exceptional service to the people who love them. Just as importantly, we're committed to creating a positive and supportive workplace where teamwork, communication, and respect matter.

As one of the first people our clients interact with, you'll play an essential role in creating a welcoming experience while helping keep our hospital organized and running smoothly. If you're a people person who can keep multiple plates spinning, communicate with compassion, and stay organized when the phones are ringing, we'd love to meet you.

A great front desk team is at the heart of a great veterinary hospital. At Sanford Animal Hospital, your contributions matter, and you'll have a team behind you every step of the way. You can look forward to:

• A supportive and collaborative team environment
• A consistent MondayFriday schedule
• No weekends
• A consistent weekday off to support work-life balance
• Opportunities for professional growth and development
• A team that values communication and collaboration
• Meaningful relationships with clients and their pets
• A fast-paced environment where every day is different
• Leadership that recognizes the importance of the client experience
• A workplace where your organization and communication skills make a real difference

As a Veterinary Receptionist, you'll help create a positive experience from the moment a client contacts the hospital through the completion of their visit. Your responsibilities will include:

• Greeting clients and patients with a warm, professional attitude
• Answering phones and managing multiple lines efficiently
• Scheduling appointments
• Helping coordinate the hospital's daily workflow
• Checking clients and patients in and out
• Processing payments accurately
• Maintaining accurate client and patient records
• Communicating with clients regarding hospital services
• Discussing estimates and coordinating follow-up communication
• Relaying messages between clients and the medical team
• Helping coordinate patient care and client communication
• Supporting veterinarians, technicians, and other team members with front desk communication
• Maintaining a clean, organized, and welcoming reception area
• Helping keep daily hospital operations moving efficiently

We're looking for someone who understands that veterinary reception requires equal parts customer service, compassion, organization, communication, and multitasking. Our ideal Veterinary Receptionist brings:

• Previous veterinary or medical office experience preferred
• Strong customer service skills
• Excellent verbal and written communication
• The ability to multitask effectively in a fast-paced environment
• Strong organizational skills
• Excellent attention to detail
• Reliability and professional follow-through
• A positive, team-oriented mindset
• Compassion when communicating with pet owners
• Confidence working with computers and practice management systems
• Experience with EzyVet or similar veterinary software is a plus
• A willingness to jump in and support teammates when needed

Join Our Team! At Sanford Animal Hospital, we're more than just coworkers. We're a team that values each other's contributions, supports professional growth, and works together to provide an exceptional experience for our patients and clients. If you're a friendly, dependable, and organized Veterinary Receptionist who enjoys helping people and wants to be part of a collaborative veterinary team, we'd love to hear from you.