Assistant General Manager of Operations

Assistant General Manager Of Operations

Full-time | Brookfield, CT | $50,000 $60,000 | Reporting to General Manager

More fun. More passion. More connection. Golf Ranch is building the future of golfand you're invited!

At Golf Ranch, we're in love with the game of golf and we're on a mission to make it more accessible, more fun, and way less formal. We pride ourselves on creating spaces that buzz with energywhere competition and connection go hand in hand, and where our core values of Unshakeable Character, Competitive Greatness, Infectious Enthusiasm, and Deep Connection are celebrated every day.

Working here means joining a team that brings passion and pride to every shift. We back each other up, celebrate wins big and small, and stay focused on creating unforgettable guest experiences. Ready to work where good vibes and great people come standard? Apply today and come be part of the team that's changing the game!

The Assistant General Manager of Operations is the engine that keeps a complex, multi-faceted driving range running at its best and delivering the highest experience to our guests. This role requires someone who thrives in fast-paced environments where no two days look the same and is adept at balancing real-time leadership with long-term operational excellence.

Our ideal candidate is ready to step in and lead the team in-the-moment with confidence, while also building the systems and habits that keep the entire site performing at a high level. This person will lead through people: coaching their team with clarity, holding them accountable to standards, and making sure every guest feels the impact of a well-run operation.

Operational Leadership & MOD

Act as site leader during Manager-on-duty shifts, ensuring smooth operations across range, tee line, and F&B

Troubleshoot challenges in real time, from peak traffic to equipment issues, protecting both guest experience and team flow

Hold all departments accountable to SOPs, checklists, and Golf Ranch systems

Facilities & Maintenance

Partner with the General Manager and Golf Facilities Lead to proactively address any facilities issues from bay experience and ball dispenser, to kitchen and range upkeep

Manage daily work orders, coordinate with vendors, and monitor preventative maintenance schedules

Plan and track annual maintenance projects to keep the site operating at peak condition

Inventory & Training

Oversee inventory processes across food, beverage, and operational supplies, ensuring accuracy and accountability

Maintain compliance with health, safety, and Golf Ranch brand standards

Ensure team certifications (Food Handler's, TABC, safety training, etc.) are current and documented

Schedule and track ongoing training so the team stays up-to-date and confident in their roles

Team Development & Accountability

Coach team members on operational execution, setting clear expectations and reinforcing accountability

Provide hands-on guidance every shifttraining, redirecting, and recognizing performance in real time

Foster a culture of ownership and pride in delivering operational excellence