CCA Clinical Administrative Lead-PRN-Medical Assistant

Job Title

CCA Clinical/Admin Lead

Job Description

This is a remote position must be able to schedule day hours must be flexible 7 days a week. Must live near Camden, NJ. Also, must be able to attend in person training for 3 -4 weeks prior to going remote.

The CCA Clinical/Admin lead will provide remote/in person MA support to provide vitals, assist with patients' questions, ordering bloodwork script for clinicians. Responsible for maintaining EHR database, registration of patients, printing/uploading documents for visits and ensuring patient completes them. After visit ensure scanning and uploading of documents into the EHR program as needed. This role is a remote position, however, could require in person depending upon departmental need. The Clinical Administrative Lead handles all Cooper 365 phone matters. This position will be responsible for providing both remote check-in/out and MA services in the Cooper365 model. This role requires ALL recertifications, referrals, and prior authorizations to be completed in a timely manner. Processing record requests through MRO processing all new patient contracts and questions as needed.

This role is responsible for processing and/or printing incoming faxes through OnBase/fax and routing to provider for signatures or information. To ensure proper uploading into chart and category in a timely and efficient manner. Provides information to patients so they may fully utilize and benefit from the clinical services. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations. Must have excellent time management, leadership aptitude, and organizational skills. Must be able to work independently. Excellent listening and communication skills are required. Excellent escalation skills in handling customer complaints independently and assist clinicians with patient escalations. Must have experience with an EHR, computer skills, knowledge of patient scheduling and scheduling templates. Have the ability to work independently, creatively problem solve, and have a MA certification. Must be compassionate and establish effective relationships. Knowledge of medical terminology required. Experience with hospital outpatient registration. This role is for Cooper 365 24/7 and must be flexible, willing to work 12-hour shifts and holidays.

Experience Required

3-5 Years

Education Requirements

High School Diploma

Must have MA Certification

BLS through the American Heart Association

License/Certification Requirements

MA Certification

Salary Min ($)

USD $23.00

Salary Max ($)

USD $37.00