Certified Medical Assistant-Procedural Clinics

Medical Assistant

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The primary purpose of your job is to assist with the delivery of patient care in accordance with current applicable Federal, State and Local standards, guidelines, regulations and established procedures as may be directed by the Administrator, to assure the highest degree of quality care and safety be maintained.

Essential Functions:

• Plans appropriately for patient care:
  • Anticipates needs of patient visits to optimize provider time.
  • Completes patient forms as necessary for department.
  • Manage incoming documents.
  • Fax and/or scan documents per office protocols.
• Performs patient intake functions as follows:
  • Verify patients using two patient identifiers.
  • Proactively monitor provider schedules to ensure that patients are seen in a timely and efficient manner.
  • Obtains necessary vital signs per department standard operating procedure.
  • Record visit intake information clearly and accurately per department SOP.
  • Review preventative health needs if applicable to department.
  • Review and update medication list, allergies, histories, smoking status, and social determinants of health as applicable to department.
  • Demonstrate proficiency in EHR, consistently and accurately documenting information in correct fields.
  • Prioritize delegated tasks based on patient care needs and office activities.
• Effectively communicate with patients/family members in a manner that is consistent with MVH service expectations whether verbally or written in any form.
  • Inform patients of test results and/or relay recommendations based on the specific direction/instruction of the physician, provider, RN or LPN.
  • Thoroughly document all patient telephone conversations in real time and accurately relay patient questions/ request to the provider.
  • Participate in team-based care and patient education initiatives to support the health and wellness of patients.
• Prepare and assist with office procedures as applicable to department.
  • Assist providers with office-based procedures and prepare supplies and patient for the care they will be receiving.
  • Clean and sterilize exam room and instruments using proper precaution per office protocol.
• Provide individualized, age-specific care to patients under the specific orders of physician or provider.
  • Properly administer and document immunizations ordered by providers.
  • Ensure the integrity of vaccines as per regulatory guidelines and applicable policies and procedures prior to administering.
  • Perform other related clinical duties under the specific order of a provider.
  • Maintain all safety and compliance logs as indicated and required by office protocol and regulatory requirements.
  • Recognize limitations and seek advice and direction from the physician, provider, supervisor, or other appropriate clinical staff member when needed.
• Supports the general overall functioning of the office.
  • Accept assignments for patient care within the scope of job and current standards of practice.
  • Perform administrative functions, including but not limited to scheduling appointments, confirming scheduled visits, managing scheduling work queues, managing in baskets messages, and scanning documents, as needed based on overall department staffing levels.
  • Place orders for appointments per the instructions of the physician or provider, paying close attention to scheduling guidelines.
  • Process prescription refills appropriate per office protocol.
  • Stock patient rooms per department standards, keeping supply rooms organized and in compliance with regulatory standards.
  • Attend department huddles and meetings. Communicate relevant information to team members as needed.

Qualifications

Variable Start Times for Day Shift Based in Procedural Clinic

Education High School Diploma or Equivalent required

Licenses and Credentials Certified Medical Assistant - Data Conversion - Various Issuers required Basic Life Support [BLS] - Generic - HR Only required

Experience Medical Assistant experience in an ambulatory setting 0-1 year preferred and A minimum of 6 months employment in an ambulatory physician practice setting in the last 3 years 0-1 year preferred

Knowledge, Skills and Abilities Must possess the ability to make independent decisions when circumstances warrant such action in a timely fashion. Must possess the ability to deal tactfully with staff, patients, family members, visitors, government agencies/personnel and the general public. Must possess the willingness to work harmoniously with professional and non-professional personnel and the general public. Must be able to read, write legibly, speak clearly, and understand the English language.

Work Location One Hospital Road

Scheduled Weekly Hours 40

Employee Type Regular

Work Shift Day (United States of America)

Pay Range $23.99 - $49.54/Hourly

EEO Statement:

1550 Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.