Corporate Consumer Process Administrator - Mortgage Marketing

Corporate Consumer Process Administrator

At Regions, the Corporate Consumer Process Administrator supports the overall customer experience across the Regions' footprint to ensure customer needs are met and to drive branch and mortgage performance.

Primary Responsibilities

• Handles corporate wide programs, projects and strategic initiatives are created and maintained through these positions
• Partners directly with business group leaders, area field leadership and Corporate partners to design and implement programs, projects, and strategic initiatives to assist Branch and Mortgage associates in better meeting customer needs
• Designs, creates, and implements communications, presentations, education, and training tools for various groups to support programs, projects, initiatives, and provides general marketing and social media support (i.e. ads, flyers, other marketing creatives)
• Monitors results, creates tools, and ensures communication is effectively delivered based on the program, project, or initiative
• Partners directly with Legal and Compliance teams

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• Bachelor's degree
• Three (3) years of project management, process management, marketing, or related experience

Preferences

• Proficient in Adobe Illustrator, InDesign, and Photoshop

Skills and Competencies

• Ability to create and implement ideas with tight deadlines
• Ability to influence others across business groups
• Ability to manage multiple projects, programs and initiatives successfully
• Excellent prioritization skills
• Excellent written and verbal communication skills
• Strong team player skills

Core Responsibilities

• Marketing governance and compliance oversight
• Marketing automation and technology administration
• Custom marketing requests
• Creative design and content creation
• Mortgage Loan Officer (MLO) website/Locator administration
• Training, onboarding, and consultation
• Strategic mortgage marketing initiatives
• Regulated marketing audit tracking and reporting

Additional Preferences

• General mortgage or mortgage marketing experience
• Experience with marketing automation such as Surefire, Salesforce Marketing Cloud, or similar platforms

This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum: $62,841.35 USD

Median: $81,410.00 USD

Incentive Pay Plans: This job is not incentive eligible.

Benefits Information

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Location Details

Regions Center

Location: Birmingham, Alabama

Equal Opportunity Employer/including Disabled/Veterans