Credit Manager

Job Title

To establish and maintain credit policies and procedures and assist in all phases of the resorts credit process.

Essential Functions

• Collect on delinquent accounts by preparing, researching, making calls, and following up either by correspondence or additional telephone calls. Maintain files and detailed call reports for collection activity.
• Process all credit applications for direct billings. Review billing and references in order to determine credit status. Assist departments in resolving billing procedures.
• Establish and enforce credit policies and procedures to increase sales and keep debts at a minimum.
• Conduct weekly staff meetings to go over schedules, group arrivals, new resort policies and discuss any problems or suggestions.
• Handle monthly write-offs and return checks. Refer accounts for outside collection activity.

Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Attend monthly meetings.
• Maintain open line of communication between guests, associates and management.
• Assist in other areas of credit/finance as assigned by Leader or Director.

Specific Job Knowledge, Skill and Ability

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Excellent oral and written communication skills.
• Excellent organization skills, ability to work well under pressure.
• Excellent computer skills.
• Understanding of all aspects of the credit process within the resort.
• Strong interpersonal skills.

Physical Requirements

Frequency Key: Never 0 hours; Rare up to 1 hour; Occasional 1-3 hours; Frequent 3-6 Hours; Constant 6-8 hours

Physical Activity Frequency

• Sitting Frequent
• Walking Frequent
• Climbing stairs Frequent
• Standing Constant
• Crouching/Bending/Stooping Frequent
• Reaching Frequent
• Grasping Constant
• Pushing/Pulling Frequent
• Near Vision Constant
• Far Vision Constant
• Hearing Constant
• Talking Constant
• Smell Occasional
• Taste Never
• Lifting/carrying (#50 lbs) Occasional
• Travel Rare

Other Duties

Assimilate into Trump National Doral - Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.

Safety Requirements

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The resort will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your leader.

Qualification Standards

Education: High School Diploma or equivalent required. College degree preferred.

Experience: Two years of experience in resort finance.

Licenses or Certificates: None

Grooming/Uniforms: All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

Other: Additional language ability preferred.

Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employees Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.