Dir Medicaid Growth & Retentio

Director, Medicaid Growth And Retention

The Director, Medicaid Growth and Retention is responsible for the strategy development, and implementation of strategies to grow and retain our Medicaid lines of business. Establishing initiatives aimed at three critical audiences: members, community partners and providers. Increase organic member growth and through retention efforts leading to an increase in market share. As the Director, Medicaid Growth and Retention you will collaborate with the sales teams and generate pipeline for sales leads for Marketplace and DSNP product lines. The Director will build a partnership infrastructure and position CHC as a leader within the healthcare space while also developing programs to leverage growth opportunities. Develop and maintain partnerships with community business partners, development agencies, health care organizations, community centers and non-profit organizations serving low-income populations.

Responsible for managing Medicaid product lines performance and driving the development and implementation of value-based programs and initiatives in support of business strategies. Focus on growing Medicaid membership and put in place retention strategies. Develop clear strategy around Medicaid growth and retention, continuous measurement against CHCs pillar and key priorities, while developing a clear Integration/path for collaboration with the sales team and product development team. The ability to lead and energize staff through large scale, systemic change to reach a common goal, while managing a diverse workforce that delivers services to a complex client base. Collaborate with senior leaders in efforts that enhance the quality-of-care delivery, improve outcomes, and improve the value delivered to our members. Capacity to look ahead strategically and grasp the future, envisioning the organizations role in the future. Partner with project teams to organize and conduct initiatives and projects, while negotiating and enlisting the support of key stakeholder groups. Actively contributes to achievement of departmental goals, as identified in Departments annual business plan, including specific departmental processes improvement plans, and other duties as assigned.

Qualifications: Education/Specialized Training/Licensure: Bachelors degree Business, Marketing, or related field. Masters Degree preferred Work Experience (Years and Area): 10 Years in managed care or 7 years in marketing or product sales experience. Management Experience (Years and Area): 7 years' experience in healthcare/product/services demonstrating increasing levels of responsibility. Software Proficiencies: Microsoft Office Suite, CRM tools, call center operations