Food Safety and Quality Lead

Job Title

Schedule: "Making the workplace a remarkable experience for our Team"

Write the schedule

Release the schedule every Friday at 5PM

Write leadership schedule, rotating closing shifts and days off

Adjust hourly staffing numbers to account for fluctuation in sales

Monitor goal vs actual report to ensure the schedule accurately reflects time worked

Schedules hours through the priority: availability, attendance, performance

Monitors performance tracking sheet to decrease hours for team members with performance issues

Focuses on the high performers and ensures they are prioritized with hours.

Ensures there is always an opening team lead and a closing team lead.

Approves/denies changes in availability with team members to ensure that the new availability fits into the requirement for their area.

Approves/denies time off requests to ensure we have enough team members to work each day

Approves/denies shift swaps and shift pickups

Balances closing shifts for open availability team members so no one burns out

Food Safety: "Guarding the Brand and Winning Hearts Through a Clean and Food Safe Environment"

Manages Food Safety Reports and creates systems to address shortcomings in current procedures.

Oversees completion of Daily SAFE, ERQA, and Food Safety Walk-Thru

Ensures all food safety procedures are being followed

Personally temps chicken and checks labels through every shift

Ensures the captain level and above knows what to look for with food safety issues and how to resolve them.

Conducts a weekly Food Safety walkthrough and communicates the results with our team.

Reviews previous Ecosure audits to ensure we never have a repeat issue

Updates Food Safety walkthroughs when it is needed.

Reviews daily walk-thru to identify common issues and implements systematic changes

Food Quality: "Consistent quality the guest can expect"

Ensures a culture of prioritizing food quality over waste.

Ensures all lean ipads are on and being followed.

Tracks lean ipads to ensure accuracy and usage from all team members.

Tracks and owns AHA system usage score.

Tracks and owns AHA hold time