Front Desk Manager

Front Office Manager

Salary range is $72,500 - $80,000

Valid driver's license may be required with at least one year of clean driving history.

Relocation Assistance Available

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
• OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Core Work Activities

• Maintaining Guest Services and Front Desk Goals
• Supporting Management of Front Desk Team
• Ensuring Exceptional Customer Service
• Managing Projects and Policies
• Supporting Human Resource Activities
• Additional Responsibilities

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.