General Manager

General Manager For Upfit Center

Overview of the role:

We are seeking a hands-on General Manager for our upfit center. This role is responsible for the overall leadership, performance, and profitability of the facility, combining operations, sales/business development, and financial management (including full P&L responsibility).

Responsibilities:

Overall Leadership & Performance

Full responsibility for the performance, growth, and profitability of the upfit center

Establish and implement operational and sales processes

Create a high-performance, customer-focused shop culture

Monitor and drive key business KPIs (sales, margins, efficiency, customer satisfaction)

Operations Management

Oversee all upfit projects from intake to completion

Ensure quality control, safety standards, and efficient workflow processes

Manage scheduling, logistics, suppliers, and external vendors

Build and scale operational systems as the business grows

Sales & Business Development

Generate, manage, and close new business (fleet, commercial, and retail customers)

Develop and maintain strong customer relationships

Prepare quotes, proposals, and pricing strategies

Identify and pursue new market opportunities and partnerships

Build a sustainable sales pipeline and repeat business base

Financial Management (P&L Ownership)

Full responsibility for upfit center financial performance and profitability

Manage pricing, margins, and cost control

Track revenue, expenses, and overall P&L performance

Approve job costing and ensure profitability targets are met

Report on financial and operational performance regularly

Requirements

Experience in automotive, upfitting, fabrication, or related industry preferred

Strong background in sales and business development

Proven leadership or general management experience

Strong financial acumen (P&L, margins, cost control)

Ability to work independently and build structure from the ground up

Strong organizational and problem-solving skills

Valid driver's license

Candidates for this position must be legally entitled to work in the US, hold a valid Passport for entry into Canada, and will be required to show proof as such. Ranger Design does not sponsor work permit applications.

All requests will be treated confidentially.