IIH Team Lead Orange County, NC

Intensive In-Home Team Leader

Oversee the development and implementation of strategies and structures to assist persons served so they may achieve their personal goals. The team leader provides clinical and administrative supervision of the team and practices as a clinician on the team.

Functions:

• Clinical
• Support Services
• Administrative
• Quality Assurance and Improvement
• Communication
• Documentation

Qualifications:

Education/Experience: The minimum requirement for this position is:

• Masters level licensed professional in one of the following licensed discipline categories:
• NC Licensed Clinical Social Worker Associate
• NC Licensed Psychologist (Doctorate Level)
• NC Licensed Psychological Associate
• NC Licensed Professional Counselor
• NC Licensed Marriage and Family Therapist
• Mastered Degree NC Licensed Nurse advanced practice only (NP, PNPs)
• NC Licensed Clinical Mental Health Counselor Associate
• Certified Clinical Supervisor
• Board Eligible staff may serve as Team Leader. However, full licensure must be attained within 30 months of hire.
• Must have knowledge and one years documented experience with the age and population served

Preferred Experience:

• One or more years of supervisory or case management experience

Training:

• Must successfully complete all state required trainings pursuant to the support service delivered
• Must successfully complete all required Agency trainings and in-services

Additional Requirements:

• Valid Drivers License, reliable automobile with proof of current liability insurance, acceptable driving record, current vehicle registration and inspection, current TB test, and a clean criminal record.
• Basic mathematical skills
• Ability to read, write and understand the language of the person served and read and write in English.
• Ability to work as a team member
• Reliable transportation

Productivity Expectation:

• Provide support services as scheduled by supervisor, maintaining a 50% productivity rate
• This position requires a minimum number of units expected to be performed of 20 units/week, 10 being face-to face sessions and 10 coordination of care (COC).
• This may vary on a week-to-week basis due to client need (a client may require more than 1 face-to-face or COC session on top of the minimum requirements).
• NCTOPPS submissions will be part of this role

Performance Expectations:

• Maintain a professional demeanor and image in all situations, including but not limited to person served and staff relationships, verbal communications, and attire (please see Employee Handbook)
• Serve as a role model by consistently conducting him/herself in a professional and ethical manner in all situations, including but not limited to promptness of completing assignments, verbal/non-verbal communications, maintaining professional boundaries, representing the Agency with a professional image, complying with Federal Anti-Kickback Laws, and not engaging in or coercing others to engage in any fraudulent behavior.
• Maintain therapeutic boundaries with consumers, families, and guardians
• Be familiar with HIPPA as related to confidentiality of information specific to persons served
• Have an understanding of Client Rights
• Have an understanding of person served abuse, neglect, and exploitation rules
• Develop and consistently demonstrate an understanding to the persons served, their likes, dislikes, behaviors, desired life outcomes, visions for the future, and their PCPs
• Have a basic understanding of mental health and related symptomology
• Have or develop an understanding of the medications that the persons served may be taking, their purpose and side effects
• Have or develop a working knowledge of therapeutic interventions to assist persons served in effectively monitoring and dealing with their emotions and behaviors
• Consistently practice appropriate medication administration and documentation
• Consistently practice appropriate service records documentation, pursuant to State, Federal, and Agency Policies and Procedures
• Provide support services as scheduled, showing up on-time and working on person centered goals for the duration of the time allotted
• Serve as a valued member of a person focused team to support the individuals we serve
• Establish and maintain effective working relationships with colleagues and persons served
• Express ideas clearly, both verbally and written
• Ability to plan and execute work effectively
• Be aware of expiration dates and maintain current training and recertification requirements
• Attend and participate in all team meetings, committees, and audits as requested

Accuracy Required In Work And Consequence Of Error: The Intensive In-Home Team Leader is responsible for insuring systems are in place to address the on-going facilitation of services to each consumer, as well as oversees the collective services of his/her caseload, which has the potential to severely affect the health and safety of consumers and staff. This position has a fiduciary responsibility to the Agency including but not limited to billing, in which errors could result in significant funding infractions for the agency

Supervision and Training Provided To Employee: The local office will provide initial training. On-going training and supervision is provided on an on-going basis by the supervisor.

Physical Effort: A variety of physical activities are necessary for this position and depending upon the needs of the consumers of the agency. Travel is required within the community. From time to time out-of-town travel may be required. There will also be interaction with consumers served at each local office.

Work Environment and Conditions: The Intensive In-Home Team Leader works primarily in environmentally controlled offices where conditions are pleasant, although visits to the sites where services are being provided is necessary in order to ensure the quality and provision of services to the consumers.

By signing below, I acknowledge that I understand the functions, duties, expectations, requirements and compensation for the position of Intensive In-Home Team Leader.