Inside Sales
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Position Summary:
Building material sales to professional builders, remodelers, and do-it-yourselfers
Observe the Mission Statement, Value Statement, Service Promise and Safety Program
Essential Functions:
- #1 priority is to ensure customer satisfaction while never compromising safety
- Generate sales
- Determines customer's needs
- Place special orders
- Coordinate deliveries
- Prepare quotes
- Troubleshoot customer problems
- Maintain showrooms
- Pull store items for delivery
- Provide accurate delivery instructions
- Communicate clearly, accurately, and effectively with employees, management, customers, and suppliers
- Perform any special assignment/projects as required by the General Manager
- Asset preservation
- Adherence to all safety and fire regulations and anti-theft procedures
- Promote a positive image of BIG C
Education/Experience:
High school diploma or GED preferred
Knowledge/Skills/Abilities:
- Building material knowledge
- Blueprint reading
- Basic computer skills
- Strong interpersonal communication skills
- Phone etiquette
- Ability to prioritize
- Ability to make change, handle money and process credit cards
- Able to routinely lift, carry and move 70#
- Ability to sit and stand for long periods of time
- Ability to coordinate with a team
- Ability to adapt to in-house software
Other Duties and Responsibilities:
Other duties, responsibilities and activities may change or be assigned at any time with or without notice
Expected Hours of Work:
Full-time
Between the hours of 7am and 5pm
Weekend hours on occasion
Equipment Used:
- Multi-line phone
- Fax /copier/printer
- Computer
- Safety equipment
- Key machine
- Envoy machine
- 2-way radio
Qualifications:
Licenses & Certifications:
Preferred Operator License
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.