Local Dispatcher
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The Local Dispatcher is responsible for coordinating, communicating and directing the local fleet of Class A CDL to meet the needs of the business, while troubleshooting driver problems, traffic issues, mechanical failures and also communicating the outcomes to the appropriate parties.
KEY RESPONSIBILITIES
* Develop, administer, coordinate and manage the pickup and deliveries for our local WI fleet of trucks.
* Use independent discretion to prioritize job responsibilities to meet aggressive deadlines.
* Continually monitor load requests noting location for pick-up, delivery locations, pick-up dates and required delivery dates/times.
* Identify, evaluate and facilitate special pickup and delivery needs.
* Ensure consistent application and compliance of DOT regulations and hours of service.
* Facilitate the customer's delivery objectives in a timely and effective manner through constant and direct communication with the drivers, load planners and other depts. across the platform as needed.
* Assist delivery services as needed for tracking of pickup and deliveries.
JOB REQUIREMENTS
Appropriate education and/or experience may be substituted on an equivalent basis
Education: High School Diploma or equivalent
Experience: One + years in a transportation or truck dispatching environment preferred
Certificates, Licenses, Registrations: none
Knowledge, Skills & Abilities:
* Strong verbal and written communication skills
* Well-developed interpersonal skills
* Strong time management and organizational skills
* Must be able to prioritize and be detail oriented
* Ability to think logically and make sound decisions
* Ability to work with limited supervision, multitask and possess strong initiative
* Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
* Ability to build strong working relationships with all levels of employees, across business groups
* Solid current knowledge of DOT regulations
* Demonstrated proficiency in Microsoft Office, including, Word, Excel, and PowerPoint
* Must be able to work extended hours, holidays and weekends as needed