Manager, Site

Manager, Site

The Site Manager is responsible to manage a service site, including overseeing job assignments, customer contract management and providing technical assistance to Service Technicians to resolve day-to-day issues, i.e., technical problems, documentation issues and clarification of written procedures.

RESPONSIBILITIES

• Implement and manage all safety practices and protocols within Vestas's organizational standards to ensure compliance and optimal safety results with a team that demonstrates safe behaviors.
• Create and maintain a culture of excellence (safety focus, structure, work disciplines) and continuous improvement with the site organization to advance capability and performance in all operational areas.
• Responsible for the site safety HSE program and compliance. Responsible for creating an Incident & any safety concerns to appropriate stakeholders.
• Ensure all team members have access to any safety alerts via cascading information. Ensure QSE is made aware of any situations that may warrant a safety alert.
• Complete all safety training assigned. Act as a resource for site when questions arise. Ensure all safety training has been met and schedule upcoming training requirements as necessary.
• Utilize all PPE as required by Work Instructions and QSE Manual. Provide input for any discrepancies found in Work Instructions or PPE Sheets.
• Responsible for the capacity planning parameter for the site and implementation of LEAN at the site.
• Develop and execute continuous improvement plan.
• Build effective internal and external partnerships. Interface with customer(s) and respond to customer inquiries. Identify the need to collaborate and do so across internal departments to resolve customer concerns.
• Responsible for the site budget, cost allocations/management and full understanding of operational revenues, direct costs, CM and overall health and trajectory of the cost centers.
• Responsible for inputting and ensuring data input is correct and timely (i.e., Salesforce, SAP, MyTask, PR/PO, CIM management, T&M management, LD/Bonus Management, Cost Out initiatives, etc.) Ability to fully interpret and navigate Adaptive and all financial reporting tools.
• Support area T&M targets by helping identify new opportunities and managing and executing T&M projects effectively improving CM.
• Accountable to follow and enforce proper consumption of inventory and control of tooling understanding financial impact, escalating as needed to SOM (i.e., new site start up, AFE, CIM, Cost out).
• Required to access and use online tools (i.e., Salesforce, Toolkit, SAP, VOB, VGA, VIS, VTM etc.)
• Utilize online tools to incorporate insight dashboard metrics (i.e., alarms, warnings, fleet service orders, labor efficiency, new site start up, TNT, FIFT, other insight dashboard metrics)
• Insight Toolbox (ability to navigate and use)
• Ensure team is compliant with all Task Based Certifications (TBC) and obtain for self as needed
• Direct team to follow operation engineering guidance
• Ensure team follows Work Instructions as outlined and propose adjustments or improvements as needed (i.e. PTP)
• TSL & CIR communication and escalation
• Ability to navigate, interpret and fully understand the Site's contract (SMA); ability to clearly communicate and follow, when needed, with the expectation that items of concern or clarify is escalated to area manager.
• Ability to manage specialty projects
• Create your own development plan and present to your area SOM with scheduled meetings established by you to support results and direction
• Lead and develop a team that models Vestas values and standards of performance (i.e. hiring, employee relations, CPDs, performance appraisals, etc.)

QUALIFICATIONS

• Associates degree or equivalent, Bachelor's degree
• Minimum 5 years of supervisory experience including effectively dealing with and documenting, employee performance
• Ability to lead an operation with a high delegation of responsibility to team members
• P&L management experience with advanced wind service experience
• Experience or familiarity with spare parts/inventory processes
• Experience as a leader of a field-deployed technician team with responsibility for scheduled and unscheduled maintenance
• Experience managing safety programs that include LOTO, Electrical, Fall Arrest & High Angle Emergency Decent, and Confined Space
• Ability to complete all training requirements (Internal Training/Certificate Requirements: Manager Core Training, Leader of Others Training)
• Ability to manage and audit safe working conditions to Vestas standards (i.e. internal audits, OSHA requirements)
• Valid driver's license
• Requires travel and may require working a flexible and variable work schedule as needed to meet business objectives
• Ability to obtain a passport
• Advanced computer operation and internet-based program navigation, ability to generate and interpret computer data, ability to communicate in technical and non-technical terms
• Demonstrated ability to read, interpret, and understand basic drawings and schematics to develop procedures, verify work activities, and identify and reduce risk
• Previous Service Technician III experience or equivalent. Level 300 certification on assigned wind plant platform required or capable of certification within 6 months of hire date
• Willingness to support and promote Vestas' commitment to diversity, equity, inclusion and belonging and Vestas' Core Values
• Ability to perform effectively in a demanding market, manage stakeholder expectations, and support customer satisfaction
• Effective oral and written communication skills

COMPETENCIES

• Ability to frequently climb stairs and ladders 60-125 meters in height in order to access work area.
• Ability to lift, push, pull, carry items up to 50 lbs. in weight.
• Ability to frequently walk, stand, look up/down, balance, stoop, twist, kneel, and bend for prolonged periods of time.
• Ability to complete all training courses, including controlled decent.
• Ability to hear and see, including the ability to perceive depth and distinguish colors sufficient to perform job functions and use close range radios.
• Ability to work in confined spaces and at heights over 100 meters
• Able to work in demanding physical and inclement weather conditions
• Ability to work remotely in a turbine as part of a team with limited supervisory interaction
• Ability to regularly work on the service site and travel within the site (to various turbines) as needed.
• Proficiency in Microsoft Office Suite (Outlook, Word, Teams, Excel) and other software programs
• Ability to lead an area / direct reports
• It is an essential function of your position that you are able to climb and work in the turbines. Therefore, in order to perform your position safely, your total weight, while wearing all required PPE and gear, must be at or less than the 300.0 lbs. weight limit

WHAT WE OFFER

• Attractive pay and a comprehensive benefits package
• 401(k) with company match
• Medical, dental, and vision coverage
• Career development and internal promotion opportunities
• Leadership training and development programs
• Paid time off and holidays
• Employee Assistance Program (EAP)
• Wellness benefits, including One Pass Select gym membership options
• ARAG legal insurance and legal support services
• Global career mobility and internal job opportunities
• A focus on safety, inclusion, diversity, and employee development
• Leadership development
• Managing large teams and customer relationships
• Opportunities to contribute to operational performance and strategy
• Exposure to regional and senior leadership networks

Our commitment to a fair hiring

At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success.