Medical Assistant Lead

Medical Assistant Lead

Community Medical Group is seeking a dedicated, experienced, and team-oriented Medical Assistant Lead to join our growing healthcare team.

As a Medical Assistant Lead, you will play a key role in supporting daily clinical operations, maintaining efficient patient flow, and ensuring the delivery of high-quality patient care. This position serves as a clinical leader within the center, providing guidance, training, and support to Medical Assistants and other clinical staff while working closely with providers and management to drive operational excellence.

This is an excellent opportunity for a healthcare professional who enjoys leadership, teamwork, and making a positive impact on patients and staff.

Benefits

Eligible employees receive a comprehensive benefits package that includes:

• 17 days of paid time off
• 11 paid holidays and one floating holiday
• Medical, dental, and vision coverage through UnitedHealthcare
• 401(k) retirement plan with company match
• Company-paid life insurance
• Opportunities for professional growth

Key Responsibilities

Provide leadership and daily support to the Medical Assistant team while serving as a clinical resource for staff

Perform all Medical Assistant duties as needed to support patient care and clinic operations

Assist with training, onboarding, and ongoing development of new and existing staff

Support clinic leadership in supervising clinical support staff and maintaining workflow efficiency

Monitor patient flow, wait times, and operational processes to enhance the patient experience

Collaborate with providers and clinical staff to ensure HEDIS, quality, and preventive care measures are achieved

Ensure compliance with HIPAA, OSHA, AHCA, and other regulatory requirements

Coordinate inventory management, ordering, and maintenance of medical supplies and medications

Monitor medication and vaccine expiration dates and ensure appropriate storage and handling procedures

Perform phlebotomy duties, specimen collection, and laboratory support as needed

Review referral statuses and ensure follow-up documentation is completed within the EMR

Promote a safe, organized, and efficient clinical environment

Perform additional duties as assigned

Qualifications

High school diploma or equivalent required

Medical Assistant certification from an accredited organization required

Phlebotomy certification preferred

Previous experience in a clinical or medical office setting required

Leadership or supervisory experience preferred

Proficiency with Microsoft Office applications and electronic medical record systems

Strong knowledge of medical terminology and clinical workflows

Excellent organizational, communication, and interpersonal skills

Strong problem-solving skills and attention to detail

Ability to manage multiple responsibilities in a fast-paced environment

Bilingual in English and Spanish or English and Creole preferred

Join Our Team

Join a team committed to delivering compassionate, accessible healthcare while supporting the communities we serve. At Community Medical Group, you'll have the opportunity to lead, grow professionally, and make a meaningful difference every day alongside a dedicated team of healthcare professionals.