Operations Manager

Operations Manager

Technology manufacturer seeks an Operations Manager to join their team.

Responsibilities

• Lead day-to-day OEM operations supporting global and domestic customers across energy, optical components, and automotive lens business groups.
• Monitor customer orders, shipment status, inventory availability, forecast changes, and supply chain activity to identify risks and coordinate timely resolution.
• Oversee forecasting, production planning support, import/export activity.
• Manage procurement and inventory levels to support customer requirements while maintaining alignment with company inventory budgets.
• Coordinate import and export activity, including required import security filings and delivery schedules, with designated freight forwarders.
• Manage receivables for assigned OEM business groups and partners with customers and internal teams to support payment within established terms.
• Lead, train, mentor, and provide direction to OEM Operations team members to support departmental and company objectives.
• Manage OEM logistics issues involving third-party logistics providers, including transportation, warehousing, just-in-time and first-in-first-out processes.
• Recommend and implement process improvements, automation, and technology solutions that strengthen service, efficiency, reporting, and operational performance.
• Ensure operational processes comply with SOX requirements, company policies, customer-specific procedures, import/export requirements, internal controls, and applicable legal standards.

Qualifications

• Bachelor's degree preferred; equivalent education and relevant experience will be considered.
• 5+ years of relevant operations, supply chain, customer support, or OEM experience.
• Proficiency with Microsoft Office and business systems; experience with Microsoft Dynamics and document-management systems is preferred.