Parts and Rental Specialist

Parts And Rental Specialist

Komro Sales & Service, Inc. is seeking out an individual with a positive and determined attitude who wants to support and maintain our increasing dynamic customer base! Komro Sales & Services, Inc. is a privately owned company serving the dairy and agricultural industry since 1960. We provide our customers with facility design and construction services which includes sales and service for irrigation; grain handling; manure handling; and constructing high tech manure separation systems nationwide. In addition, we handle a broad line of manure handling, feed handling, & skid steer equipment. Komro Sales is constantly developing manpower to support, with innovation, our growing customer base. We are offering a competitive pay and a generous benefit package including PTO, medical insurance, 401(k) plan with employer contribution, & profit sharing.

Roles & Responsibilities:

• Ability to provide excellent customer service for all customer interaction (over the counter or phone)
• Assist the customers with renting, selling, billing, receiving and delivery of required parts and equipment offering smart, efficient solutions that result in 100% customer satisfaction
• Inspect and document rental inventory.
• Communicate with shop and sales on inventory availability
• Communicate with customers and their insurance companies prior to renting equipment to ensure proper insurance coverage.
• Assist with sales of parts to establish competitive pricing and maintain sufficient profitability
• Assist with parts orders to fulfill the demands of customers as well as inventory stock.
• Maintain general organization of inventory, office supplies, counter, and assist with yard inventory organization
• Inspect incoming shipments against invoices and purchase orders
• Arrange and complete packing and shipping services for long distance customers.
• Perform other related duties as assigned

Qualifications:

• Previous retail or parts counter experience preferred but not required
• Excellent communication and customer service skills
• Understanding of general mechanical/technical terms
• Strong work ethic
• Skilled in math and computer skills (Outlook, Excel, internet searches, website browsing, and Google Docs)
• Detail oriented, neat & organized (process flow, documentation, warranties, returns)
• Independent & confident with an eagerness to learn
• Must be able to lift in excess of 50 pounds and be on your feet for long periods of time