Patient Transport Dispatcher

Patient Transport Dispatcher

Pediatric acute care in the Houston, TX area.

Job Duties & Responsibilities

Use Epic Grand Central to dispatch patient transportation and room management assignments and monitor work assigned to Patient Transport and bed transport personnel.

Apply policies and procedures for patient transportation, patient-related equipment delivery, prescription transport, and specimen delivery.

Prioritize patient, specimen, and equipment transport requests based on urgency and distribute assignments efficiently, effectively, and equitably among staff.

Follow up with Patient Transport Technicians when transport times exceed expectations to help ensure assignments are completed promptly.

Record assignments in the dispatch log during system failures or downtime, noting delays or unusual circumstances.