Personal Injury Case Manager

Position: Personal Injury Case Manager

Location: Tavss, Fletcher, Maiden, & Reed P.C., Norfolk, VA

The law firm of Tavss, Fletcher, Maiden, & Reed, P.C., located in downtown Norfolk near Waterside has an opening for a Personal Injury Case Manager.

Position Requirements

This posting does not encompass a comprehensive job description; rather, it highlights the core responsibilities and expectations.  While this position does not require legal experience, it is preferred. Applicants must demonstrate the following core competencies:

• Excellent communication and interpersonal skills; and polished phone manners.


• Possess effective time management and exceptional organizational skills.


• Demonstrate accuracy in document review and strong typing skills.


• Exceptional attention to detail in handling sensitive documentation.


• A strong work ethic, punctuality, active listening skills, and an openness to instruction and constructive feedback are essential attributes for success in this role.


• Strong mathematical skills and the ability to review, edit and complete balance sheets accurately.


• Possess problem-solving ability take initiative when needed and be pro-active about managing case files.


• The ability to work well in a team environment.


• The ability to maintain strict confidentiality regarding client and case information.

Job Responsibilities

Key duties include but are not limited to:

• Maintain case files, physical and electronic, in accordance with firm protocols.


• Request, follow-up, and organize medical records from healthcare providers.


• Communicate effectively with insurance companies.


• Communicate effectively and regularly with clients and follow-up with them regarding medical records, bills and case status.


• Communicating with Medicare regarding liens.


• Collecting wage loss information.


• Draft routine correspondence and prepare settlement statements.


• Summarize medical treatment and billing.


• Preparing demands to be submitted to insurance carriers.


• Efficiently manage multiple client files at the same time and their progression and prepare the files for demands.


• Follow-up with clients in a timely manner.

Benefits Offered

Tavss, Fletcher, Maiden, & Reed P.C. offers a robust benefits package, including:

• Health, dental, and vision insurance.


• Long-term disability insurance.


• Profit-sharing and 401(k) plans.


• Paid parking within the building.


• Sick leave, vacation, and bereavement leave.


• Observance of five (5) major Federal holidays.

Compensation

Salary will be determined based on experience and skills.  The potential pay range for this position is $43,000 - $55,000.

Hours

The firm’s hours are 8:30 a.m. to 5:30 p.m. Monday through Friday.  This is a full-time position at forty (40) hours a week.

Application Instructions

Applicants should submit their cover letter, résumés, two writing samples, and references to [email protected].  Please ensure your submission includes your salary requirements and your availability.  If you have any questions regarding the position, please email [email protected].

Salary/Compensation: $43,000 - $55,000 per year