Restaurant Manager

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Job Title

Restaurant Manager

Job Description

Your role at Raising Cane's:

The Restaurant Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in shift management responsibilities of restaurant operations.

Your impact and responsibilities:

  • Purpose of the position:
    • Ensures operations meet Raising Cane's standards in all restaurant zones during a shift
    • Acts as manager on duty and opens and closes the restaurant
    • Manages cash handling and ensures accountability
  • General to the role:
    • Enforces Raising Cane's policies and standards
    • Executes shift management meeting Raising Cane's operations and safety standards
    • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
    • Directs crewmembers during a shift
    • Provides exemplary customer service
    • Utilizes reward and recognition program for the crewmembers in the restaurant
    • Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
    • Ensures cleanliness of the restaurant and ensures the facility is in good working order
    • Completes other duties as assigned

Qualifications

Requirements for success:

  • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong written and verbal communication skills
  • Able to work effectively and efficiently both independently and collaboratively
  • Able to recognize problems, set goals, execute and convert plans into action to solve problems
  • Knowledge and skills in staffing, scheduling, people and cost management
  • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
  • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
  • Must complete all required Raising Cane's company training programs
  • 1+ years of restaurant or retail management experience
  • Must be 18 years of age or older
  • High school diploma or equivalent preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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