Retail Home Delivery Driver - Cheyenne - PT

Retail Home Delivery Driver - Cheyenne - PT

Department:Retail

FLSAStatus:Non-Exempt

ReportsTo:DeliveryOperationsManager

SupervisoryResponsibilities

None.

ReportingStructureandFunctionalAlignment

• OrganizationalRetailReportingLine: Delivery Operations Manager > Field Operations Manager > Regional Director of Retail > Vice President of Growth

PositionSummary

The Retail Home Delivery Driver supports retail operations by safely, accurately, and efficiently delivering cannabis products to customers in accordance with company policies and Nevada cannabis regulations. This customer-facing role is responsible for timely order fulfillment, accurate documentation, inventory control, cash handling, and strict adherence to delivery, security, and safety requirements.

EssentialDutiesandResponsibilities

• Coordinateandexecutedailyretailhomedeliveryoperations.
• Delivercannabisproductstocustomersresidencesincompliancewithapplicablelaws,companypolicies,anddeliveryprotocols.
• Verifycustomeridentityandeligibilitypriortocompletingdeliverytransactions.
• Accurately prepare, transport, and deliver customer orders to ensure correct and timely fulfillment.
• Accuratelyoperateandmaintainthepoint-of-sale(POS)systemandrequiredseed-to-saletrackingsystems.
• Ensureaccuracyoftransaction,delivery,andinventorydataenteredintorequiredsystems.
• Followpropercashhandlingproceduresduringdeliverytransactions.
• Maintainaccurateinventorycountswhencompilingandreconcilingdeliveryorders.
• Completerequireddeliverydocumentation,receiptverification,reconciliation,andrecordretention.
• Safelyoperateapprovedcompanyvehiclesfordeliverypurposes.
• Conductbasicpre-andpost-tripvehicleinspectionsandpromptlyreportvehicleissues.
• Followassigneddeliveryroutes,schedules,andtimerequirements.
• Complywithcompanypoliciesregardingauthorizedstopsanddeliveryconduct.
• Followestablishedprocedurestopreventloss,theft,ordiversionofcannabisproductsandcash.
• Maintaincustomerandpatientconfidentialityinaccordancewithapplicableprivacyandsecurityrequirements.
• Comprehendandapplyallsecurityandsafetycomplianceproceduresandprotocols.
• Promptlyreportsecurity,safety,compliance,vehicle,ordeliveryincidents.
• Maintaincleanlinessandorganizationofdeliveryvehicles,inventoryareas,anddelivery-relatedworkspaces.
• Identify,address,andappropriatelyescalatecustomerserviceissues.
• Maintainopen,professionalcommunicationwithmanagementandcoworkers.
• Providesupporttoretailanddeliverymanagementtoensureefficientoperations.
• Performotherdutiesasassigned.

All delivery, vehicle, security, inventory, and customer interaction activities are performed in accordance with company procedures and regulatory expectations

ScheduleandWorkHours

Thispositionmayrequireworkingevenings,weekends,holidays,andextendedshiftsbasedonbusinessneedsanddeliveryoperations.

CoreCompetenciesandSuccessMeasures

• Accurateandtimelycompletionofdeliveryroutesandtransactions
• Compliancewithdelivery,security,andcash-handlingprotocols
• Attentiontodetailininventorycontrolanddocumentation
• Professionalcustomerandpatientinteractions
• Safeoperationofcompanyvehiclesandadherencetodrivingrequirements
• Effectivecommunicationandissueescalation
• Reliabilityinscheduling,routing,andshiftcoverage

AdditionalFunctions

• Demonstratesflexibilitybyworkingacrossdifferentareasofthedepartmentorcompanyasneeded,atthedirectionofsupervisorystaff.
• Maintainsaprofessionalappearanceandcomplieswithcompanyuniform,grooming,andidentificationbadgerequirementswhileonduty.
• Communicates clearly, professionally, and effectivelyverbally and in writing with coworkers, management, customers, patients, governmental agencies, and the public.
• Usesinitiativeandsoundindependentjudgmentappropriatetotheroleandlevelofresponsibility.
• Performseffectivelyinafast-paced,rapidlychanging,andoperationallydemandingenvironment.
• Demonstratesproficiencywithjob-relatedtechnology,includingWindows-basedsoftware,deliveryapplications,point-of-salesystems,andstandardofficeapplications.
• Maintainsstrongattentiontodetailandaccuracyindailyworkanddocumentation.
• Interprets,understands,andcomplieswithapplicablefederal,state,andlocallaws,regulations,standards,andorganizationalpoliciesandprocedures.
• Establishesandmaintainseffectiveworkingrelationshipswithcoworkers,management,andexternalstakeholders.
• Uses a personal cellular device, in accordance with company policy, to perform job duties using required applications, including but not limited to: Samsara, Fleetio, OnFleet

ComplianceandContinuingEligibility

Employment is contingent upon ongoing compliance with Nevada cannabis regulations, company policies, and the maintenance of all required licenses, permits, and work cards. Loss of eligibility may affect continued employment.

EqualEmploymentOpportunityStatement

The Company is an Equal Employment Opportunity employer. Employment decisions are made without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, military or veteran status, or any other status protected by applicable federal, state, or local law. The Company complies with all applicable laws governing non-discrimination in employment.

MinimumQualifications

• Mustbeatleast21yearsofage.
• Mustsuccessfullycompleterequiredcriminalbackgroundchecks.
• Mustsuccessfullycompletepre-employmentdrugandalcoholscreeninginaccordancewithcompanypolicy.
• Must be able to obtain and maintain a valid Nevada Marijuana Agent Registration Card and any required local or jurisdictional work cards.
• MustbeeligibleforemploymentunderNevadacannabisregulations.
• MustbeabletosuccessfullycompleteandpassrequiredvirtualMETRCtraining,asapplicabletotherole.

Positionsrequiringoperationofacompanyvehiclerequire:

• A valid drivers license
• Adrivinghistorythatmeetsthecompanysinsurancecarrierrequirements.
• Previouscustomerserviceexperiencepreferred.
• Equivalentcombinationsofeducationandexperiencemaybeconsidered,includinginternalexperience.

WorkEnvironmentandPhysicalRequirements

Thispositionrequiresworkinginenvironmentswherecannabisproductsarepresent,whichmayincludeexposuretomarijuanaodorandplant-relatedairbornedustparticles.

This is a customer- and patient-facing position and requires the ability to see, hear, and communicate effectively in order to interact with customers, verify identification, operate point-of-sale systems, and perform essential job duties.

Allessentialjobfunctionsandrequirementsdescribedinthisjobdescriptionmustbeperformedwithorwithoutreasonableaccommodation,inaccordancewithapplicablelaw.

Physicalactivitiesmayincludegrasping,walking,standing,sitting,bending,twisting,lifting,climbing,andrepetitivemotions.Mustbeabletolift,carry,andbalanceupto40pounds(upto100poundswithassistance).

Salary