Retail Strategic Account Manager

Retail Strategic Account Manager

Dallas, TX & Atlanta, GA

Job# 1442

Our client, a global healthcare leader, is seeking a Retail Strategic Account Manager to join their team. The Retail Strategic Account Manager manages key relationships with retail pharmacy accounts to drive sales growth, product adoption, and business performance. This role develops and executes strategic account plans, builds relationships with key decision makers, and implements sales and marketing initiatives across retail pharmacy chains, mass merchants, and grocery retailers. The ideal candidate combines strategic account management expertise, industry knowledge, and strong relationship-building skills to deliver measurable business results.

Manage assigned retail accounts and achieve sales targets and growth objectives.

Build and maintain relationships with key stakeholders across corporate, regional, district, and local retail operations.

Develop and execute strategic account plans aligned with business objectives and customer needs.

Identify market opportunities and implement strategies to increase product adoption and sales performance.

Collaborate with sales, marketing, operations, analytics, finance, and other internal teams to execute business initiatives.

Support product launches, promotional campaigns, and customer-specific marketing strategies.

Analyze market trends, customer needs, and account performance to inform business decisions.

Provide regular business updates, performance assessments, and account progress reports to leadership.

Maintain accurate customer records, account plans, and sales activities within account management systems.

Travel to customer sites, internal meetings, and industry events as required.

Bachelor's degree from an accredited institution; advanced or clinical degree preferred

At least 3 years of sales experience in life sciences, pharmaceuticals, or healthcare

Experience in strategic account management and retail pharmacy environments preferred

Strong understanding of retail pharmacy operations, market dynamics, and product adoption strategies

Proven track record of achieving sales targets and driving business growth

Demonstrated ability to develop strategic account plans and identify new business opportunities

Strong relationship-building, negotiation, and stakeholder management skills

Excellent verbal, written, presentation, and communication skills

Ability to collaborate cross-functionally and work independently with minimal supervision

Strong analytical, strategic thinking, and business planning capabilities

Willingness to travel approximately 60% of the time