Senior Project Manager Global Brand Strategy & Digital Transformation

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Senior Project Manager Global Brand Strategy & Digital Transformation

Location: Chicago, IL (Local Candidates Only No Exceptions)

Duration: 6 Month Contract (Strong Potential for Conversion)

Rate: $55/hr C2C some flex

Interview Process: Video Interview Required

Candidates must have:

  • Global hospitality industry experience
  • Experience working within large enterprise organizations
  • Brand Strategy experience
  • Brand Management experience
  • Multi-brand portfolio experience
  • Experience developing strategic roadmaps
  • Strong project and program management capabilities

Candidates without hospitality brand experience will not be considered.

Position Overview

Client is seeking a Senior Project Manager to support its Global Brand Strategy organization by driving execution, coordination, and delivery across strategic brand initiatives, portfolio priorities, and digital transformation programs.

This role sits within Hyatt's Global Brand Strategy team and will serve as a critical operational leader responsible for managing project plans, strategic roadmaps, leadership communications, portfolio priorities, and cross-functional execution across multiple global hospitality brands.

This is not a traditional IT Project Manager role.

The ideal candidate combines strong project management discipline with hospitality brand strategy experience and can effectively operate within a large, global, matrixed organization.

Must-Have Requirements

Candidates must have:

  • Global hospitality industry experience
  • Experience working within large enterprise organizations
  • Brand Strategy experience
  • Brand Management experience
  • Multi-brand portfolio experience
  • Experience developing strategic roadmaps
  • Strong project and program management capabilities

Candidates without hospitality brand experience will not be considered.

Core Responsibilities

Brand Strategy & Portfolio Management

  • Support Hyatt's Global Brand Strategy organization across key strategic initiatives
  • Develop and maintain strategic roadmaps for brand and portfolio priorities
  • Coordinate workstreams supporting brand positioning and brand evolution efforts
  • Drive alignment across multiple global brand initiatives
  • Support execution of long-term brand growth strategies

Project & Program Management

  • Create, manage, and execute project plans supporting digital transformation and brand initiatives
  • Define project scope, deliverables, timelines, and success metrics
  • Manage project schedules, milestones, risks, dependencies, and resources
  • Track project progress and provide status reporting to leadership
  • Drive accountability across project teams and stakeholders

Global Stakeholder Coordination

  • Partner with leadership teams, vendors, regional teams, and business stakeholders
  • Coordinate global meetings, leadership reviews, and strategic planning sessions
  • Manage cross-functional communications and stakeholder alignment
  • Facilitate decision-making and issue resolution across workstreams

Strategic Planning & Roadmap Development

  • Support annual planning processes across the Global Brand Strategy team
  • Manage strategic priorities and milestone tracking
  • Maintain portfolio-level visibility across initiatives
  • Coordinate strategic PODs and workstreams supporting key business objectives

Brand Operations & Communications

Support initiatives across:

  • Brand Positioning
  • Brand Experience Evolution
  • Food & Beverage Programs
  • Meetings & Events
  • Grand Club Experiences
  • Service Standards
  • Guest Experience Initiatives

Additional responsibilities include:

  • Internal communications
  • Brand reporting and analytics
  • Brand asset tracking
  • SharePoint and collaboration management
  • Leadership presentation support

Conferences, Events & Partnerships

  • Coordinate major internal and external conferences
  • Support executive leadership meetings and workshops
  • Manage presentation development and event logistics
  • Assist with partnership coordination and brand activation initiatives

Budget & Operational Support

  • Support budget tracking and invoice management
  • Maintain project and operational reporting tools
  • Track portfolio performance and team priorities
  • Support operational governance and planning activities

Required Experience

  • 710 years of Project Management experience
  • Experience within global hospitality organizations
  • Experience supporting brand strategy, brand management, or marketing operations functions
  • Experience managing enterprise-level strategic initiatives
  • Strong executive stakeholder management skills
  • Experience working in large, matrixed organizations
  • Strong meeting facilitation and leadership communication experience

Required Skills

  • Project Management
  • Program Management
  • Strategic Roadmapping
  • Brand Strategy
  • Brand Management
  • Executive Communications
  • Stakeholder Management
  • Cross-Functional Leadership
  • Portfolio Management
  • Risk & Issue Management
  • Budget Tracking
  • Presentation Development

Preferred Tools & Technologies

  • Smartsheet
  • Jira
  • Confluence
  • SharePoint
  • Microsoft Office Suite
  • PowerPoint
  • Project Management Platforms

Preferred Backgrounds

The strongest candidates will come from:

  • Hyatt
  • Marriott
  • Hilton
  • IHG
  • Wyndham
  • Accor
  • Major Hospitality Brands
  • Travel & Tourism Organizations
  • Luxury Hospitality Brands
  • Consumer Brand Organizations

Additional experience in lifestyle, luxury, or consumer-facing brand organizations is highly desirable.

Ideal Candidate Profile

The strongest candidates will demonstrate:

  • Deep hospitality brand experience
  • Strong brand strategy and brand management background
  • Proven success developing and managing strategic roadmaps
  • Exceptional organizational and communication skills
  • Experience supporting executive leadership teams
  • Ability to manage multiple complex initiatives simultaneously
  • Strong balance of strategic thinking and operational execution

This role is best suited for a hospitality-focused Program Manager who understands how global brands operate and can drive execution across multiple strategic initiatives while coordinating stakeholders across a large enterprise environment.

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