Senior Territory Operations Specialist

Senior Coordinator / Territory Operations Administrator

Responsible for managing and coordinating all administrative and support duties for all company properties and market teams in a designated territory, including financial administration, facilities management, reporting of operational metrics, contracts and vendor management, and inventory oversight. Optimize processes and procedures that ensure the efficient and cost-effective operation of the area offices and the alignment of day-to-day operations with organizational objectives.

Job Responsibilities:

• Oversees maintenance of all company properties through personnel and vendors.
• Partners with the shared service team to ensure accurate coding and processing of all territory revenue and is responsible for the creation of revenue and expense reclass procedures and timely reclasses of monies. Partners with territory staff to ensure accurate coding and processing of any monies received in territory.
• Inputs and tracks all contracts for area team members across the territory to ensure partnership terms and payment timelines are met.
• Manages and coordinates the timely procurement of materials, supplies, and services required by area by soliciting quotations from qualified suppliers and performing complete bid analysis to ensure the organization is obtaining the best product or service for the most reasonable cost.
• Aids in the preparation of annual budgets by providing cost estimates on equipment, materials, supplies, and services which have a significant impact on territory and area expenditures for the coming year.
• Reviews all financial and operational activities for indirect programs across the territory. Prepares annual budget, forecasts monthly, and tracks financial activities in relation to the indirect programs line items; may process payables including expense reports for territory and area leadership.
• Manages in-territory fleet operations and coordinates with national office fleet manager to ensure safe maintenance of the fleet system.
• Analyzes, organizes, and implements office operations, procedures, and processes, including but not limited to office supply inventory management, safety and business continuity plans, and office norms.
• Leads payment card industry data security and audit standards in the territory and oversees all training and compliance initiatives within the territory.

Top Skills Required:

• Financial Administration, Budgeting & Forecasting
• Vendor Management & Procurement
• Project & Operations Management

Ideal Candidate Profile:

The ideal candidate is a highly organized operations professional with experience supporting regional or multi-location teams. They are comfortable balancing financial administration, vendor management, facilities support, contract administration, and project coordination within a fast-paced environment.

Desired Qualifications:

Bachelor's degree preferred, strong Excel skills, experience with financial systems and reporting tools, project coordination experience, experience working across shared services or matrixed organizations.

Characteristics of Top Performers:

Highly detail-oriented, self-directed and proactive, strong business acumen, comfortable making independent decisions, excellent follow-through and accountability, ability to prioritize competing demands.

Expectations Around Autonomy:

Operates independently in day-to-day activities, manages assigned budgets, forecasts, contracts, and vendors with minimal supervision, identifies issues and recommends solutions proactively, coordinates cross-functional initiatives across territory stakeholders, escalates only major financial, contractual, or strategic issues.