Shipping & Receiving Manager, RMA Service
Apply NowShipping & Receiving Manager, RMA Service
Date: Oct 27, 2026
Location: San Jose, California, United States
Company: Super Micro Computer
Job Req ID: 30602
About Supermicro: Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary: The RMA Shipping & Receiving Manager is a strategic operations leader responsible for directing all aspects of warehouse operations, shipping and receiving functions, inventory control, reverse logistics, and Return Merchandise Authorization (RMA) processes. This role drives operational excellence by ensuring inventory accuracy, optimizing material flow, improving warehouse productivity, and delivering exceptional service to customers and internal stakeholders. The successful candidate will lead a cross-functional warehouse team, establish best-in-class logistics practices, manage complex RMA and warranty return programs, and implement continuous improvement initiatives that support business growth, quality objectives, and customer satisfaction. This position requires strong leadership, analytical skills, and the ability to develop scalable processes within a dynamic manufacturing and distribution environment.
Essential Duties and Responsibilities:
- Warehouse Operations Leadership
- Shipping, Logistics & Freight Management
- RMA & Reverse Logistics Management
- Inventory Management & Control
Qualifications:
Education: Bachelor's degree in Supply Chain Management, Logistics, Operations Management, Business Administration, or a related discipline preferred. Equivalent combination of education, leadership experience, and operational expertise may be considered.
Professional Experience: Minimum of 5-7 years of progressive leadership experience in warehouse operations, logistics, shipping and receiving, or supply chain management. Minimum of 3 years of management experience leading warehouse, inventory, and logistics teams in a manufacturing, electronics, medical device, or technology environment. Proven experience managing RMA, warranty service, repair operations, reverse logistics, and return-to-vendor programs. Demonstrated success improving warehouse performance, inventory accuracy, customer service levels, and operational productivity. Experience managing multi-functional teams and supporting high-volume operational environments.
Salary Range: $110,000 - $140,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement: Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.