Strategic Account Manager (Remote - Travel 30%-50%+)

Strategic Account Manager

Insight Global is looking for a Strategic Account Manager to support a large and highly strategic defense client for a global supply chain 3PL company. This individual will be responsible for managing client relationships, supporting operational initiatives, and acting as a liaison between the customer and internal cross-functional teams across Canada, the United States, and the United Kingdom. The Strategic Account Manager will partner closely with operational leaders to ensure service level commitments are achieved, operational changes are executed effectively, and customer solutions are delivered on time and in alignment with business objectives. They will also lead Monthly and Quarterly Business Reviews, support workforce planning initiatives, and serve as a trusted advisor and advocate for the customer while balancing contractual commitments and business priorities. Success in this role requires strong relationship management abilities, business acumen, strategic thinking, and experience working within complex manufacturing or supply chain environments. Frequent travel to customer sites across Canada, the U.S., and the U.K. is required.