Technical Account Manager - GSP MSO

World Wide Technology Denver, CO Posted 3 days ago
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Client Executive

WWT is seeking a Client Executive to join the Global Service Provider Sales team in support of a major cable MSO customer in the Denver market.

This role leads WWT account strategy and technical solution positioning across critical customer lines of business. The position works closely with sales engineering, architecture, OEM partners, and customer executives to develop and advance initiatives across infrastructure modernization, cloud, security, AI infrastructure, and broadband network transformation.

This role is designed for a leader who can operate comfortably in both executive and technical conversations, build trusted relationships with local customer stakeholders, and shape long-term strategic programs with measurable business value.

Responsibilities include:

  • Leading WWT account and technical strategy for the Denver MSO customer, aligning executive relationships, solution architecture, and long-term program planning across Core, Access, Broadband, Video, Cloud, and Network Engineering teams.
  • Establishing and deepening executive and technical relationships that support WWT sales efforts across dedicated lines of business and key transformation initiatives.
  • Building profitable business with the customer as they develop and roll out strategic broadband, video, converged network, cloud-native, and AI-enabled solutions.
  • Acting as the primary point of integration between customer architecture and engineering teams and WWT sales, solution architects, OEM partners, and delivery resources.
  • Translating customer business goals into solution strategies, reference architectures, business cases, and actionable execution plans.
  • Driving adoption of modern infrastructure solutions including AI infrastructure, GPU-enabled platforms, multi-cloud architectures, automation, observability, and security transformation.
  • Fostering and expanding WWT's strategic relationships with OEM partners.
  • Leading technical briefings, workshops, demonstrations, and proof-of-concept efforts that advance customer understanding, decision-making, and program momentum.
  • Supporting WWT efforts to secure contract vehicles, standards-based programs, and strategic partner alignment needed to win and expand business.
  • Positioning WWT executives and subject matter experts in front of emerging programs, funding priorities, and key influence points within the customer organization.
  • Identifying, qualifying, and penetrating new opportunities using customer relationships, partner relationships, executive sponsorship, and internal WWT resources.
  • Coordinating closely with delivery, program, and customer success teams to help ensure implementation success and long-term customer value realization.
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