WISe Care Coordinator in Auburn

WISE Care Coordinator

The Wise Care Coordinator coordinates and facilitates the strengths-based and family-driven Wraparound with Intensive Services (WISE) process for trauma-impacted children and families. This position is the care coordinator and facilitator of the multidisciplinary Child and Family Team and is responsible for leading the team through the phases and activities of WISE. The Care Coordinator contributes knowledge and skills to ensure the team process honors each member's role, responsibility, and perspective. Work is guided by high fidelity wraparound principles and provided in a team framework, in close collaboration with Akin's peer partners, therapists, and natural and community supports. Emphasis is on partnering actively with families, natural supports, and other community service providers to promote safe, stable, and healthy families.

This position has access to protected healthcare information (PHI) or confidential identifiable information (CII), both paper and electronic, as necessary, to perform related job duties and responsibilities.

Essential Functions:

• Child & Family Team Facilitation
• Family-Centered Support
• Community & Resource Coordination
• Care Coordination & System Navigation
• Compliance & Documentation
• Professional Growth

Knowledge, Skills, and Abilities:

• Knowledge of early childhood development with a demonstrated ability to foster meaningful relationships with parents, infants, toddlers and youth
• Understanding of local and statewide family resources
• Awareness of social justice and racial equity concerns that affect families; experience engaging with diverse populations
• Excellent verbal and written communication skills, with the ability to build strong relationships with clients, volunteers, colleagues, and the public
• Warm, compassionate approach with the ability to establish rapport and provide genuine emotional support to families
• Strong facilitation, mediation, team-building, and problem-solving skills
• Flexibility and responsiveness in a dynamic, community-based environment
• Proficiency in Microsoft Outlook and Word; strong typing skills
• Skills in facilitation, mediation, team-building and/or problem-solving
• Commitment to accessibility, inclusion, and belonging; demonstrated openness to learning and contributing to an equitable workplace

Working Environment:

• This hybrid position requires flexible work schedule, including some evening hours to accommodate family needs
• Services are performed throughout the community in various settings such as family homes, schools, Akin offices, and public libraries.

Hybrid Work Arrangements:

Hybrid work is a benefit of Akin's flexible workplace but cannot be offered for all positions. Some positions require daily presence in the office. Hybrid work arrangements may be adjusted or rescinded based upon business needs.

Physical Demands:

• While performing the essential duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard; occasionally to reach, stoop and kneel
• Specific vision abilities required by this job include close vision requirements due to computer work
• Regular, predictable attendance is required

Minimum Qualifications:

• 2 years of related experience working or volunteering with children and families in the field of social services or early intervention, preferably in community-based services
• Knowledge of early childhood development, with a demonstrated ability to foster relationships with parents, infants and toddlers and youth
• Proficient in Microsoft Word, Outlook, and typing.
• CPR and First Aid Certifications (within first 30 days)
• A one-step Mantoux TB skin test prior to start of employment. For those who have previously tested positive, documented proof of treatment from a doctor or a negative chest x-ray must be provided
• A valid driver's license and a favorable driving record, with no more than three violations within the past three years

Preferred Qualifications:

• Prior experience in one or more of: mental health, early childhood education, foster care, child welfare, juvenile justice, substance abuse treatment, domestic violence intervention, homelessness, or poverty alleviation, early intervention, and preferable community-based services
• Experience in WISE or other Wraparound models
• Multilingual

Salary Range and Benefits:

We provide a comprehensive benefits package, including competitive pay, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position.

The target starting pay for this position is $24.88 - $29.23 per hour, typically within the first half of this range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant's pay history into account.

The range above allows our employees room for growth during their tenure in the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.