Customer Service Representatives Jobs

12.5K positions available

12.5K active Customer Service Representatives jobs from 1.5K US employers. Largest hirers include ApexGroup, Kelley Williamson Company, FedEx Office. The national median wage for this occupation is $39.7K. BLS projects -5% employment change between 2022 and 2032. YourJobs AI Vulnerability score: 78/100 (High exposure). New positions posted daily, sorted by the best opportunities first.

Customer service representatives form one of the largest single occupations in the U.S. — 2.86 million workers. Median wage is $39,680 and BLS projects a 5% decline through 2032. AI exposure is among the highest of any role: chat agents, voice automation, and tier-1 support deflection are visible everywhere. Roles that survive are those handling escalations, complex policy decisions, and emotionally-charged customer recovery work.

BLS Snapshot

Source: U.S. Bureau of Labor Statistics, OEWS 2023
Median annual wage $39,680
U.S. employment 2,858,710
Projected growth to 2032 -5%

YourJobs AI Index

Methodology
78/100
Exposure: High

According to YourJobs, Customer Service Representatives score 78/100 on AI exposure (high band).

Customer Service Representatives jobs in other top states

Customer Service Representatives in California (5,723) Customer Service Representatives in Texas (4,414) Customer Service Representatives in Wisconsin (2,480) Customer Service Representatives in Florida (2,215) Customer Service Representatives in Arizona (1,241) Customer Service Representatives in Illinois (1,139)

Or pick a different location, browse all US jobs, or see the full A-Z of roles.

Customer Service Representatives Jobs by Location

Wisconsin 1832 Texas 1774 California 1585 Florida 856 North Carolina 557 Arizona 446 South Carolina 411 Illinois 318 New York 299 Michigan 283 Nevada 256 Ohio 246

Top Customer Service Representatives Employers

ApexGroup 3602 jobs Kelley Williamson Company 1226 jobs FedEx Office 802 jobs SPECTRUM 498 jobs Domino's Pizza 413 jobs Charles Schwab Careers 226 jobs Harte Hanks 161 jobs Canon U.S.A., Inc. 152 jobs

Frequently asked questions

How many Customer Service Representatives jobs are available right now?
There are 12,526 active Customer Service Representatives jobs across the United States from 1495 employers. The list refreshes daily.
What's the average Customer Service Representatives salary?
The U.S. national median wage for Customer Service Representatives occupations is $42,249 per year (BLS OEWS, May 2023). Hourly rates and benefits depend on the employer and the specific role.
Which companies hire the most Customer Service Representatives workers?
Top Customer Service Representatives employers currently hiring include ApexGroup, Kelley Williamson Company, and FedEx Office, plus 1,492 more.
What's the job outlook for Customer Service Representatives?
Customer Service Representatives occupations are projected to change by -5.7% nationally between 2022 and 2032 (BLS Employment Projections).