Customer Service Representatives pay in Massachusetts: advertised rates, October 2026
By YourJobs Editorial
Based on 246 Customer Service Representatives postings on yourjobs.com in Massachusetts between 20 September and 20 October 2026, of which 25% stated pay. The median advertised hourly rate was $21.40 (n = 61 postings with pay); the middle half of postings offered $18.75 to $25.85. This page was built 20 October 2026.
62% of these postings are from Diesel Direct Inc.
Advertised pay
| Measure | Hourly | Annual equivalent |
|---|---|---|
| 25th percentile | $18.75 | $39,000 |
| Median advertised hourly rate | $21.40 | $44,512 |
| 75th percentile | $25.85 | $53,768 |
| Highest advertised rate we recorded | $143.00 | $297,440 |
Sample
| Measure | Value |
|---|---|
| Postings, 20 September to 20 October 2026 | 246 |
| Postings that stated pay | 61 (25%) |
| Pay figures that came with a stated period | 85% |
| Postings with an employment type recorded | 195 (79%) |
| Full time, of postings with a type recorded | 85% |
| Part time, of postings with a type recorded | 15% |
| Employers | 58 |
| Cities | 51 |
Highest advertised rate we recorded
This is one posting, shown with its evidence. It is the top of the range, not a typical rate.
- Rate
- $143.00 per hour (hourly equivalent)
- Figure in posting (period inferred as hour)
- $143.00 per hour
- Job title
- Sales Development Representative - (LATAM)
- Employer
- CodeRabbit
- Location
- Boston, Massachusetts
- First seen
- 17 October 2026
- Posting text
- “…e a fast-moving, well-funded company, fresh off a $143M Series C at a $1.5B valuation building Agentic C…”
- Posting
- View this job, still open
Employers posting the most Customer Service Representatives jobs in Massachusetts
| Employer | Postings | Median advertised hourly rate | Jobs |
|---|---|---|---|
| Diesel Direct Inc | 153 | ||
| ApexGroup | 21 | Open jobs | |
| Astound | 8 | Open jobs | |
| Domino's Pizza | 5 | Open jobs |
A median is shown only where at least 30 of the employer's postings stated pay. Employers are counted by name as posted.
Month by month
| Month | Postings | With pay | Median hourly | 25th pct | 75th pct | Remote |
|---|---|---|---|---|---|---|
| October 2026 (to date) | 238 | 57 | $21.40 | $18.75 | $25.00 | 10% |
| September 2026 | 9 | 4 | 11% |
A month is the month a posting was first seen. Pay cells are blank where fewer than 30 postings stated pay.
Data collection began on 20 October 2026. Earlier months contain only postings that were still live on that date, so they are partial.
Comparison with official earnings data
For comparison, the U.S. Bureau of Labor Statistics OEWS (May 2023) median annual wage for this occupation was $39,680 (national). Advertised pay and earned pay are different measures.
Related pages
- Customer Service Representatives pay across the US
- Current Customer Service Representatives jobs
- Top employers hiring in Massachusetts
- Pay data for all occupations
- How the data is collected and calculated
Notes and sources
Hourly equivalents assume 2,080 hours a year (40 x 52); daily 8 hours; weekly 40 hours. Advertised pay is what employers posted, not what workers earn.
Source: yourjobs.com job postings (ClickCast feed), parsed as described on the methodology page. Updated daily; this page was built 20 October 2026, 08:28.
Download the data: pay by occupation and state (CSV), licensed CC BY 4.0.
Cite as:
YourJobs (2026). Advertised pay for Customer Service Representatives in Massachusetts, 20 September to 20 October 2026. https://yourjobs.com/pay/customer-service-representatives/massachusetts