Local Dispatcher

The Local Dispatcher is responsible for coordinating, communicating and directing the local fleet of Class A CDL to meet the needs of the business, while troubleshooting driver problems, traffic issues, mechanical failures and also communicating the outcomes to the appropriate parties.

KEY RESPONSIBILITIES

• Develop, administer, coordinate and manage the pickup and deliveries for our local WI fleet of trucks. 

• Use independent discretion to prioritize job responsibilities to meet aggressive deadlines.
• Continually monitor load requests noting location for pick-up, delivery locations, pick-up dates and required delivery dates/times.
• Identify, evaluate and facilitate special pickup and delivery needs.
• Ensure consistent application and compliance of DOT regulations and hours of service.
• Facilitate the customer’s delivery objectives in a timely and effective manner through constant and direct communication with the drivers, load planners and other depts. across the platform as needed.
• Assist delivery services as needed for tracking of pickup and deliveries. 

JOB REQUIREMENTS

Appropriate education and/or experience may be substituted on an equivalent basis

Education:  High School Diploma or equivalent 

Experience:  One + years in a transportation or truck dispatching environment preferred

Certificates, Licenses, Registrations:  none

Knowledge, Skills & Abilities: 

• Strong verbal and written communication skills
• Well-developed interpersonal skills
• Strong time management and organizational skills 
• Must be able to prioritize and be detail oriented
• Ability to think logically and make sound decisions
• Ability to work with limited supervision, multitask and possess strong initiative
• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.

• Ability to build strong working relationships with all levels of employees, across business groups

• Solid current knowledge of DOT regulations

• Demonstrated proficiency in Microsoft Office, including, Word, Excel, and PowerPoint

• Must be able to work extended hours, holidays and weekends as needed