Universal Banker

UNIVERSAL BANKER Job Overview: As the face of Fidelity to our customers, youll build relationships by positively representing our products, solutions and legacy of service. Youll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Lets talk. The candidate for this position will be responsible for: * Providing outstanding customer service * Referring products that provide a better banking experience for our customers * Demonstrating knowledge of Fidelitys products and services * Seeking sales opportunities through customer relationships and conversations * Recommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactions * Approaching, greeting and welcoming customers into the branch * Establishing relationships while understanding customers needs by asking appropriate questions and recommending solutions to strengthen customers financial well-being * Fostering teamwork across all areas of the Bank * Engaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branch * Maintaining strict standards of confidentiality and performing duties in a manner that supports Fidelity Banks core values Requirements for the position include: * A high school diploma or equivalent * Minimum two years experience with the public/customers * Minimum one year of sales experience * Demonstrated ability to deliver customer service and be a team player with the ability to comfortably move into different roles throughout the work day * Strong written, verbal communication skills and cash handling experience Preferred qualifications for this position include: * One year of supervisory experience preferred * Previous banking or financial services experiences EEO/Veterans/Disabled by Jobble