Universal Banker
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UNIVERSAL BANKER
Qualified applicants are eligible to receive a $1000 signing bonus.
Job Overview: As the face of Oklahoma Fidelity to our customers, youll build relationships by positively representing our products, solutions and legacy of service. Youll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Oklahoma Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Lets talk.
The candidate for this position will be responsible for:
* Providing outstanding customer service
* Referring products that provide a better banking experience for our customers
* Demonstrating knowledge of Oklahoma Fidelitys products and services
* Seeking sales opportunities through customer relationships and conversations
* Recommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactions
* Approaching, greeting and welcoming customers into the branch
* Establishing relationships while understanding customers needs by asking appropriate questions and recommending solutions to strengthen customers financial well-being
* Fostering teamwork across all areas of the Bank
* Engaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branch
* Maintaining strict standards of confidentiality and performing duties in a manner that supports Oklahoma Fidelity Banks core values
Requirements for the position include:
* A high school diploma or equivalent
* Minimum two years experience with the public/customers
* Minimum one year of sales experience
* Demonstrated ability to deliver customer service and be a team player with the ability to comfortably move into different roles throughout the work day
* Strong written, verbal communication skills and cash handling experience
Preferred qualifications for this position include:
* One year of supervisory experience preferred
* Previous banking or financial services experiences
EEO/Veterans/Disabled
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